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80 Northbourne Avenue, 2612 Canberra, Australia
23 May 2016
22 May 2016
눉This is the second time I have stayed at Avenue Hotel. The first time I had to pay a hefty credit card fee for my booking, as I was not aware that the payment for the room was processed before arrival. I was advised at check-out that if I used a debit card to book then I wouldn't be subjected to a credit card fee. So this time I used a debit card, but still copped a credit card fee. Was advised by the hotel staff at check-in that regardless of the card used, a credit card fee would be charged due to the system used to process card payments. Very disappointed in the mis-communication and incorrect information given.
눇Location, cleanliness and facilities.
22 May 2016
눇Staff were fantasic extremely helpful and room was perfect! Max was awesome on arrival.
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