9379 Western Highway, Warrenheip, 3352 Ballarat, Australia
#26 of 31 hotels in Ballarat
Guests' ChoiceBased on 2588 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
7.8
Facilities
7.6
Staff
8.9
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 March 2024
Leanne
AustraliaThe bathroom was very out dated. Also the smoke alarm in our room kept going off through out the night. Checked out at 10am and would of told reception, however they were closed.
Value for money
Stayed in March 2024
Reviewed: 18 March 2024
Monika
AustraliaThe inn is in need of a major update. Fly screens on all windows would be welcome.
The place has a lovely staff, and the basics were nice and clean.
Stayed in March 2024
Reviewed: 17 March 2024
Antoinette
AustraliaBathroom was a little cramped and the hot water not moderated for bathroom use. Room was a little "tired" and could used a new coat of paint.
Facility was clean, tidy and comfortable. Linen and towels were clean and beds were comfortable and restful.
Stayed in March 2024
Reviewed: 16 March 2024
Karen
AustraliaNothing
Comfortable, clean and the lovely staff even had heaters in for us.
Stayed in March 2024
Reviewed: 14 March 2024
Jacki
AustraliaClimbing into the bath to have a shower
Quiet. Road was noisy but other guests were not. Restraunt/coffee shop on grounds.
Stayed in February 2024
Reviewed: 14 March 2024
Judith
AustraliaIt was a little dated but this didn't affect or stay there
The staff were nice and helpful and the price for a family was very good . We also like the facilities in the room and at the location.
Stayed in March 2024
Reviewed: 7 March 2024
Tania
AustraliaBathroom quite dated
Bed was comfortable & breakfast included was bonus
Stayed in March 2024
Reviewed: 6 March 2024
Johan
Australiaspa was noisy, as too the one next door. Rainy day, got a bit wet brushing past bushes between the room and the car.
Had a spa. Staff extra helpful and relaxed, I felt very welcomed.
Stayed in December 2023
Reviewed: 5 March 2024
Christine
New ZealandKitchen area small. Didn't like the cockroch in the bathroom.
Stayed in March 2024
Reviewed: 4 March 2024
Jane
AustraliaGreat location. The layout was great.
Stayed in February 2024
Reviewed: 3 March 2024
Nicholas
Australiait was a bit dirty when we first arrived, we had multiple massive crickets pop up in the room
it was spacious
Stayed in March 2024
Reviewed: 3 March 2024
Rhiannon
AustraliaDeposit requested a day before visit but wasn't notified when booking, not because of the fee itself more for the fact it was sprung on us, lucky we had the extra 100
It's very clean and close to everything
Stayed in March 2024
Reviewed: 2 March 2024
Natalie
AustraliaThe staff were amazing
Stayed in February 2024
Reviewed: 1 March 2024
Gary
AustraliaHot & cold shower, it was all over the place temperature wise.
It was what we needed for our golf trip to Ballarat
Stayed in March 2024
Reviewed: 28 February 2024
Jacquelin
AustraliaRooms are a little outdated.
Clean rooms and lovely staff.
Stayed in February 2024
Reviewed: 26 February 2024
Nicole
AustraliaThe pool the children loved the pool they went three times very comfortable room for our overnight stay very friendly staff very nice children enjoyed the stay alot thank u
Stayed in February 2024
Reviewed: 25 February 2024
Megan
AustraliaThe room was neat and tidy with everything that we needed. Having breakfast provided was a thoughtful touch too.
Stayed in February 2024
Reviewed: 25 February 2024
Dane
AustraliaThe two side bedrooms are extremely hot. They need a fan or air conditioning.
The location is great staff, nice and friendly
Stayed in February 2024
Reviewed: 25 February 2024
Adam
AustraliaThere were cob webs outside the bathroom window which looked like they had been there for quite a while. There was some dust on the skirting boards near the base of the beds. Apart from that, the room was clean and comfortable and we had a good two nights stay.
Price, good location to highway as was doing a night tour of Ararat Asylum. Mini golf, restaurant and two petrol stations with take away food/drink just next door. Does have an indoor pool which was nice. It's only 5-mins away by car to Ballarat, so if you don't need to stay in the CBD it's a good place to consider especially if going further afield than Ballarat. Kettle, microwave and breakfast was included (juice poppers, small cereal packs, toast and pieces of fruit) which was nice. The air conditioning was nice too after a hot day out in Ballarat. The bathroom was of an 80s design, but was clean and tidy with a spa bath with jets base and shower combo.
Stayed in January 2024
Reviewed: 22 February 2024
Tyrell
AustraliaTatty looking, uncomfortable bed, bathroom badly laid out and in need of renovating.
Friendly, helpful staff. Good location. Quite clean. Old but good aircon. Clean sheets and towels.
Stayed in February 2024
Reviewed: 21 February 2024
Robert
AustraliaIt still needs some repair work eg painting and damage on window sills. This was not a problem but to bring the room up a grade would be good
The staff member was very good The room was comfortable and clean Great having breakfast in the room Restaurant next door
Stayed in February 2024
Reviewed: 21 February 2024
Karen
AustraliaIt was a bit run down
My accom had everything I needed , kitchen , washer/dryer ect
Stayed in February 2024
Reviewed: 20 February 2024
Nicki
AustraliaGreat value for money, easy location on the highway, and friendly and accommodating staff
Stayed in February 2024
Reviewed: 20 February 2024
Star
AustraliaNice comfortable beds, the bath was big and the water hot! The room is basic but has everything you need ( and clean)
Stayed in February 2024
Killarney, Ireland
Nusa Lembongan, Indonesia
Petrovac na Moru, Montenegro
Kharkiv, Ukraine
Catania, Italy
Miami Beach, USA
Cattolica, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content