Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
18 Hanlan Street, Surfers' Paradise, 4217 Gold Coast, Australia
28 January 2016
28 January 2016
눉My bed had the springs poking out of it and when I complained the staff said they could do nothing because the room wasn't owned by them. I stayed there for 8 nights and nobody addressed my concerns. Parking is also a problem as it had two levels but the lift only operates from one. Do not recommend
27 January 2016
눉We were put in a room with no aircon - maintenance man was incredibly rude, told me there was nothing he can do as the flat is individually owned. Surely the resort should have checked these things before and notify me. I paid for a room with aircon, but did not have it. Nor was there a phone in the room (as advertised) so I kept having to go down to lobby to complain. Only put a fan in the room after my wife asked. Next day, polite manager moved us to a better room.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.