Unfortunately the lift was not working when I stayed and I had a swollen knee injury. That evening I couldn’t access the restaurant because the doors to the first floor was locked I proceeded to the ground floor and could not gain access. I rang the bell but no one answered do I had to walk up to the second floor returning to my room.

The rooms and reception staff checking in and out were brilliant, Unfortunately the lift was not working when I stayed when I went

Stayed in March 2024

When booking it does show they provide parking but we were not informed that they sell their parking spaces when an event is on at the stadium down the road. So there was no space for us. We were told come back later to park our car. I’m assuming when the event was over and this was in the evening. The streets were filled with cars so no parking on the street. It just sucked that the receptionist had an oh well not their problem attitude (in a nice voice) That first interaction set the tone of our experience that impacted our plans. A solution could be to reserve some parking spaces for staying guests. Maybe a couple of orange cones and a reserved for guest signs.

It’s a nice and clean place to stay. Staff including bar staff are nice. My first experience staying with best western. It is apart of the golf club so there were golfers out in the morning which I didn’t mind. Nice waking up to the ocean view. We were informed of an elevator issue which was fixed when we had arrived.

Stayed in April 2024

parking closer to the entrance to unload car

If you have a golfer in the family this is a great location. Nice relaxed eating options very accessible course and super comfy beds.

Stayed in April 2024

The lift didn’t work.

Nice location on the southern edge of the city with good views to the ocean and south.

Stayed in February 2024

Undercover parking was the only thing we would have usually asked for but we were very happy with secure outdoor parking

Loved the location, loved the view. Room was large with everything we needed and very clean. We used the golf course and club facilities and enjoyed the beach everyday as well.

Stayed in April 2024

Nothing.

The room was clean and comfortable. It was extremely spacious. Staff were friendly.

Stayed in April 2024

No elevator.

Nice rooms, nice pub, nice views.

Stayed in March 2024

Lifts not working was the major disappointment. Whilst we were made aware of this prior to arrival it was too late to look for other suitable accommodation. On-line led us to believe that breakfast was available on site but this proved to be incorrect. Perhaps a few parking spaces could be reserved for those staying overnight or longer as depending on when you arrive it can be quite a walk from your vehicle to Reception.

Location, friendly staff, staff assisted with carrying luggage to & from room. Location was fine for what we required. Discount was given for problems listed below. Other than "What we didn't like" below we were satisfied with the accommodation.

Stayed in March 2024

Everything was perfect

Location

Stayed in March 2024

No toaster and no furniture on balcony

Beds were comfortable and apartment was spacious.

Stayed in March 2024

Walking up the stairs coz the elevator was broken

The views were amazing, property was clean.

Stayed in March 2024

The lift didn't work and no compensation was offered. There was a forewarning that the lift would be under maintenance while we were there and that came with the offer of free cancellation, but there was no offer of a free meal or drink or room discount or upgrade or anything for choosing to still stay which was disappointing.

The view from our room over the golf course to the ocean was amazing. The friendliest of.the staff was fantastic.

Stayed in February 2024

Room was expensive. Bedroom door couldn't be shut due to damaged door jam mechanism. Dining furniture and kitchen needed updating.

Great location Bar and restaurant very good

Stayed in March 2024

The lift wasnt working and we were onlynadvised after we had paid a non refundable tariff

Location cleanliness and furniture and fittings

Stayed in March 2024

Lift is broken and having to traverse 2 floors using fire escape stairwells that look like they haven’t been cleaned since the building opened. Stark contrast to the rest of the building which is so well presented. We had to carry our bags down 2 floors. Thankfully a kind young employee did take them up for us. Restaurant closed on Monday and Tuesday nights. I understand that this can happen but no prior warning was given and we were greeted with a sign saying CLOSED.

Position and cleanliness plus facilities for the most part. The young man who carried our cases upstairs.

Stayed in March 2024

Sadly the lift wasn’t working, of which we were aware of prior to arriving. Sadly our friends we had arranged the trip with were unable to stay with us due to not being able to manage the stairs. However, On the positive side it kept us fit !!! Ha ha!

Unfortunately we didn’t have breakfast at your venue as we had a tournament to get to, so we provided our own breakfast in the room for no other reason than we had to be up & out. However, we did manage to have a lunch & dinner on occasions and was very happy with the service & quality of the food.

Stayed in March 2024

Great location, close to town and stunning views.

Stayed in March 2024

Rooms needs to be renovated and minor details like curtains were torn or wood or doors needs to be fixed

The location and views was mesmerising

Stayed in January 2024

1) Elevator had been broken for some time, like a month or so. Not clear why it was offline for so long. 2) The cleaning staff were very attentive at bedding changes, towels and cleaning the dishes, but oddly never vacuumed. We had found some missed cookies under a table, so we moved the table to make it obvious to see, but those items remained there during the entire 4 nights we were there. Not a show stopper, just odd. 3) The rooms are large and all white, thought they could use a decorative touch. The furniture seemed out of place given the size of the rooms, made the room look very sparse. No wall paintings or colour schemes. A tv in the bedroom would also be a great addition.

Golf course, hotel, bar and restaurant combination and the size of the rooms. Great staff, very friendly and helpful.

Stayed in February 2024

Good price, room was lovely. Paid for the ocean view room and it was amazing. Had dinner at the restaurant and it was delicious and reasonably priced, also with beautiful views.

Stayed in January 2024

Accommodation needs a bit of attention. A bit sterile

Location is great.

Stayed in February 2024

We were told in advance the lift wasn’t working but it was very tiring climbing up and down the stairs all the time.

Location was perfect

Stayed in February 2024

walking distance to main shopping area

Stayed in February 2024

The lift was not operational meaning climbing up and down the stairs. Mattresses are always a personal preference but we found the mattress very soft and uncomfortable.

The view from the room was an uninterrupted of the ocean.

Stayed in February 2024