181 Great Western Highway, 2780 Katoomba, Australia
#20 of 20 hotels in Katoomba
Guests' ChoiceBased on 800 hotel reviews
5.8Cleanliness
6.6
Comfort
6.7
Location
6.4
Facilities
6.2
Staff
6.8
Value for money
6.8
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: 19 April 2024
Sathyalakshmi
AustraliaWifi is very poor.
Room satisfies every basic necessities.
Stayed in April 2024
Reviewed: 17 April 2024
Ken
AustraliaA lot of highway noise
Very affordable place to stay
Stayed in April 2024
Reviewed: 14 April 2024
Leanne
AustraliaThe lock was actually loose and the screws were coming out, very difficult to lock it. Hole in fly screen in bathroom Shelf missing in the small fridge so couldn’t put much in there Carpet didn’t feel ‘right’ in bare feet Neighbours were noisy, as was the traffic (both car and train)… not as bad as the neighbours though!
Bed was comfortable, having a plate, bowl and cutlery was handy Cost was affordable for a single traveler
Stayed in April 2024
Reviewed: 13 April 2024
Kerry
AustraliaRoom not made up In need of renovations No detergent / sponges for washing up
Location
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
AustraliaNot clean. Needed maintenance
Cheap and convenient Good bed and linen
Stayed in March 2024
Reviewed: 29 March 2024
Alex
AustraliaRoad noise was loud and went on all night. Used aircon noise to help block it out. Access to hotel from highway was difficult from western direction and needed some local knowledge. Manager didn't answer the phone and seemed to not be there when I arrived at 4pm as advised with others looking to checkin. We were confronted with a 24 hour kiosk device to try to checkin. We couldnt work it but then the manager arrived and we checked in ok. That was worrying. Not close to any shops or food outlets. Access to Katoomba shops was impossible given the complete traffic chaos entering Katoomba town centre from highway and lack of parking near the shops. Driving back to Leura was only answer. Not the motel's fault of course
Great value given the price. Everything worked even though the room was very old and looked shabby. Aircon was very effective to warm the room. Overall the motel was very good value so all OK.
Stayed in March 2024
Reviewed: 22 March 2024
Minjmaa
AustraliaHand towel and carpet
Location is difficult, because hotel is alongside of the traffic road and train track. It means always too loud noisy
Stayed in March 2024
Reviewed: 18 March 2024
Vince
AustraliaCould hear every car and truck go past. So noisy Facilities need a good clean I went and bought a kettle as Kettle was yuk If I wasn’t tired I don’t think I would have been able to sleep Bed wasn’t too bad Couldn’t wait to leave in the morning
The view
Stayed in March 2024
Reviewed: 11 March 2024
Flannery
Australialooks like it needed some upgrading. Tiles in shower area broken. Limited toilet paper. Very flat pillows. Electric blanket on one side had exposed wires. Didn't look like the photos I had seen.
location
Stayed in March 2024
Reviewed: 10 March 2024
Jeshta
AustraliaGood value for money but very noisy location.
Stayed in March 2024
Reviewed: 9 March 2024
Loretta
AustraliaIt was noisy rail in one side and highway on the other
Cheap and had parking
Stayed in February 2024
Reviewed: 9 March 2024
Lauren
AustraliaNoisy
Easy and comfortable
Stayed in March 2024
Reviewed: 20 February 2024
John
United KingdomSlightly noisy but didn't stop us sleeping.
Proximity to both Katoomba and Leura. Loved the view from the large window. Staff were helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Shannon
United KingdomThe low standards of cleaning and modernisation
The price
Stayed in February 2024
Reviewed: 17 February 2024
Letisha
AustraliaVery noisy
Convenient
Stayed in February 2024
Reviewed: 13 February 2024
Howard
United KingdomNothing - it was fine.
Simple and good value for money. Quite clean. Got a good night's sleep.
Stayed in February 2024
Reviewed: 12 February 2024
Jacqui
AustraliaThe decor was a little tired but there were signs of ongoing renovation. There was only one blanket on the bed so we were glad of the electric blanket.
The bed was firm and comfy. Wi-Fi was fast and didn't drop out. Facilities, appliances and utensils all fit for purpose. For the location between the highway and railway line, it was fairly quiet, although it is a 20 minute walk to the town centre.. The one staff member we saw was pleasant and efficient.
Stayed in February 2024
Reviewed: 9 February 2024
Robert
AustraliaRestaurant wasn’t available as builders in cannot recall any info regarding this
Stayed in February 2024
Reviewed: 28 January 2024
Fredrick
AustraliaNa
Good
Stayed in January 2024
Reviewed: 17 January 2024
Sheryl
AustraliaA bit of traffic noise from the Highway , which I'm not used too.
Very clean with everything I needed for an overnight stay. A close walk to Katoomba Town centre.
Stayed in January 2024
Reviewed: 6 January 2024
Thuy
AustraliaConvenient for last minute plan
Stayed in January 2024
Reviewed: 5 January 2024
Iris
Hong Kong1. The air conditioner was not air-conditioning, but generating noise pollution, which adversely affected my sleep. 2. It was quite difficult to wash face using the washing basin. 3. Only a small piece of soap was provided for both body and hand wash. 4. The walking distance to the motel from the train station was 20 minutes, but it was not a proper pedestrain path. There was nearly no public transport going there. 5. The lighting was not adequate.
The microwave stove and toaster were useful.
Stayed in January 2024
Reviewed: 4 January 2024
Peter
United KingdomI requested a ground floor room. The self check in (which I didn’t like) gave me an upper floor. I was able to change by contacting the reception area - with difficulty.
Stayed in December 2023
Reviewed: 4 January 2024
Peter
AustraliaDouble bed had single sheets. Shower and toilet were dirty and mouldy. Generally grubby and not well maintained.
Location was good.
Stayed in January 2024
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