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8 Whiteman Street, Southbank, 3006 Melbourne, Australia
July 4, 2016
July 3, 2016
눇Good price and close to everything!! Staff were cool!! And smoking rooms!!! Always a bonus!
July 3, 2016
눉The room wasn't ready when we arrived, then we found the television in our boys room was without volume and it took them until the following morning to fix the problem. Housemaid didn't replenish tea of coffee and when we asked for our connecting door to be opened, the attendant had his hand out for a tip, We had requested the connecting door be opened prior to arrival. I know they were busy during school holidays but these problems soured an otherwise lovely stay. Price of hotel wasn't cheap and I didn't expect to experience such trivial problems in an otherwise very comfortable and well appointed room.
눇Access to city, entertainment, restaurants, public transport, all within an easy walk. Staff overall were very helpful and friendly. When I complained about a few issues, management took my complaints seriously and were very apologetic.
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