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8 Whiteman Street, Southbank, 3006 Melbourne, Australia
18 January 2016
17 January 2016
눉Errors with payment. Being charged twice. However, reception was very helpful with the matter.
눇This hotel is absolutely amazing. From arrival to check out everything was flawless. Was very pleased being upgraded to the villa from the premier suite. Spectacular room with an amazing view of Melbourne
17 January 2016
눉Poor check-in. Arrived 3 hours early so didn't expect our room to be ready. We were told room would be prompted and a text message would be sent. No message, arrived back 3 hours later and room was still not ready. The girl on reception only contacted the house staff after we asked how long until our room was ready. Nothing was done beforehand and the reception staff member was cold and had no people manners. This superb Hotel needs to get front of house sorted out.
눇Amazing room with amazing bathroom! Great view in a great location. Fantastic swimming pool. A beautiful hotel.
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