99 Mary Street, Brisbane CBD, 4000 Brisbane, Australia
#76 of 142 hotels in Brisbane
Guests' ChoiceBased on 1276 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 24 March 2024
Graeme
AustraliaShower pressure
Location
Stayed in March 2024
Reviewed: 20 March 2024
Glen
AustraliaStaff were friendly and efficient
Stayed in March 2024
Reviewed: 19 March 2024
Matthew
CanadaToiletries could use an update.
Incredibly helpful staff and shared amenities with the Westin next door.
Stayed in March 2024
Reviewed: 10 March 2024
Petern
AustraliaPoor Coffee offering in room
central and you can use Westin Gym and pool
Stayed in March 2024
Reviewed: 9 March 2024
Colin
United KingdomThe breakfast is over priced and under whelming.
Location is perfect
Stayed in March 2024
Reviewed: 5 March 2024
Skye
AustraliaCentral location Great valet parking service Great breakfast service
Stayed in February 2024
Reviewed: 29 February 2024
Lisa
United KingdomGreat place to stay, central location and access to the pool was good
Stayed in January 2024
Reviewed: 25 February 2024
Kim
AustraliaRooms were big and close to bars/clubs
Stayed in February 2024
Reviewed: 25 February 2024
Anna
New ZealandReception a bit compact
Good value for money, great location and awesome breakfast
Stayed in February 2024
Reviewed: 19 February 2024
Keli
AustraliaThe only thing I didn't like where the pillows
It was in the perfect lotions and rooms where clean. My daughters words where ' Wow, mum this place is amazing'
Stayed in February 2024
Reviewed: 18 February 2024
Fatima
AustraliaThat there wasn't a pool in the building. Have to go to the next door hotel to use the swimming pool facility.
Had a relaxing 2 nights at Four Points Sheraton Brisbane to celebrate our 16th wedding Anniversary. The team made an effort to decorate and set up a flower, chocolate and a bottle of champagne. We're very surprised and that was very nice of them to do that. Location was closed to everything, breakfast was great, we enjoyed the fresh orange juice every morning, we'll stay back again in the future.
Stayed in January 2024
Reviewed: 10 February 2024
Linda
United KingdomNo view, bathroom disappointingly
Location
Stayed in February 2024
Reviewed: 10 February 2024
Diane
AustraliaRoom service experience was not good. The gentleman who answered the phone could not understand us, was not familiar with the menu and ended our call abruptly. The second call, a different staff member, was brusque but we did eventually received our breakfast.
Clean, quiet, dark. Access to the Westin pool was AMAZING. Check-in and check-out staff were lovely.
Stayed in February 2024
Reviewed: 7 February 2024
Lorraine
AustraliaHad to go next door for pool
Clean and convenient
Stayed in January 2024
Reviewed: 6 February 2024
Steff
AustraliaWasn't clear to me until arrival that the pool isn't actually on site - its the building next door, little annoying and feel like this needs to be more clearly stated - that they dont have a pool, they give you access to one at the Westin. Although we didn't mind, it was worth the walk. The pool is absolutely beautiful - pool bar only opens fri to sun 12-5pm, but great experience.
Buffet breakfast was amazing- great selection and included in room rate! Room was tidy, staff were helpful and polite. I was concerned prior due to some bad reviews, but experienced none of those issues so figure its just people nit-picking.
Stayed in February 2024
Reviewed: 6 February 2024
Peter
AustraliaLong wait at small reception to get service or checkin
Reasonable location. Fairly new but all the black decor in hallways did my head in.
Stayed in February 2024
Reviewed: 6 February 2024
Scot
AustraliaCheck in was slow
Comfortable
Stayed in February 2024
Reviewed: 3 February 2024
Alyssa
AustraliaDidn’t have enough information on the pool location, towels etc. Didn’t know to put card into slot for electricity. Receptionist spoke too quiet and I had trouble understanding him.
Location was good. It was clean. The bed was very comfortable.
Stayed in February 2024
Reviewed: 3 February 2024
Peter
AustraliaGreat location in the CBD of Brisbane, quiet comfortable rooms, well appointed bathroom
Stayed in February 2024
Reviewed: 31 January 2024
Chew
Singaporenil
location
Stayed in January 2024
Reviewed: 29 January 2024
Jill
Canadanothing.
Good air conditioning. excellent location.
Stayed in January 2024
Reviewed: 27 January 2024
Megan
AustraliaCheck in process was too slow
Stayed in January 2024
Reviewed: 22 January 2024
Chris
AustraliaNothing, it met all of my expectations.
The location was great, was only a few mins walk to the Casino. The room was very clean and staff were friendly.
Stayed in January 2024
Reviewed: 14 January 2024
Rob
AustraliaWe were not told about the eatery on level 1 and went looking for a cafe for breakfast. It was not until after check out we found out about the buffet breakfast available. Check in took quite a while but I think this was just all due to a trainee staff member in his learning phase - which is understandable.
The room was very clean, comfortable and the shower had excellent water pressure and the rooms air con was also very good.
Stayed in January 2024
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