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9 Dianella Drive, 2487 Kingscliff, Australia
July 31, 2016
July 26, 2016
눉The alarm went off constantly and a strong chemical smell made me quite ill.
July 27, 2016
눉We stayed for 4 nights/5 days, you dont get a linen or towel change or freshen up on amenities used like shampoos/condintioners etc as they dont service your room if you stay less then 7 days unless you pay extra. There was no second roll of toilet paper in the room and when I called reception I was told they had no cleaners on that day so I had to go to reception and get it myself. You need to empty all your own rubbish and clean the unit before leaving. Whilst paying for a higher stared resort, the service was certainly not up to the standard of what we expected. Also the lift to our floor was out of order, so every day we had to walk flights of stairs to and from our room.
눇The hotel and its pool/spa area, parking, location are all brilliant. So close to the beach and very relaxing feel to the hotel and rooms. Our room had everything you need.
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