717 George Street, Sydney CBD, 2000 Sydney, Australia
#185 of 326 hotels in Sydney
Guests' ChoiceBased on 8203 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.4
Facilities
7.8
Staff
8.7
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Paul
AustraliaNothing
It's always a good stay at the great Southern hotel
Stayed in April 2024
Reviewed: 23 April 2024
Ross
AustraliaNothing.
Excellent location. Easy check-in.
Stayed in April 2024
Reviewed: 23 April 2024
Yongbin
New ZealandWonder location, very convenient.
Stayed in April 2024
Reviewed: 22 April 2024
David
AustraliaThe Main Bar was OK, but a bit dingy at night.
The Tram close handy outside the hotel.
Stayed in March 2024
Reviewed: 22 April 2024
Gwen
AustraliaThe room was part of old hotel, but the carpet was stained and could do with replacing
Location, quietness for cbd
Stayed in March 2024
Reviewed: 21 April 2024
Kobus
South AfricaTowels in poor condition - torn and holes
Location
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
AustraliaThe location and convenience of the GSH is amazing. So close to Central and light rail at the doorstep. We saw shows at Capitol Theatre and Lyric Theatre. So handy for both! Accommodated early check on for all 5 rooms. Meals downstairs so easy. Rooms basic but clean and comfortable. Staff very helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Helena
IrelandAlmost nothing - it would be nice to have a window that opened for fresh air, however the air con worked well.
Location is great- right beside some excellent transport links. Staff are friendly and helpful. Good bar downstairs. In the lobby area there is are some brilliantly curated historical items and documents.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
AustraliaAll as expected.
Perfect location at an affordable price.
Stayed in February 2024
Reviewed: 21 April 2024
Jennifer
AustraliaRooms are getting very dated.
Excellent location
Stayed in April 2024
Reviewed: 21 April 2024
Colin
AustraliaNeed to add muesli to cereal selection.
Breakfast was very good. Continental plus hot breakfast. Location was excellent. Close to trains and trams and easy walk to most cbd destinations. Staff were friendly and helpful. Able to store luggage after check out was a bonus.
Stayed in April 2024
Reviewed: 20 April 2024
Tahlia
AustraliaThere was hair in shower (on wall) made it feel as though the room hadn't been clean properly. Also constant noise outside room as I was right next to lift and could hear neighbours through the walls
Staff was friendly
Stayed in April 2024
Reviewed: 20 April 2024
Kevin
AustraliaHotel staff are normally quite friendly. This time they were a bit blasé. Nothing negative, just neutral
I stay here often and normally rate the venue a 7 or 8. But this time I got an oversized room with a newer model television than usual so bumped the rating up. Overall is a good value motel for the money. Also the pub and pub food on the front are convenient for getting a good bite at a reasonable cost and the happy hour beer prices are great.
Stayed in April 2024
Reviewed: 20 April 2024
Rohan
AustraliaNo I can’t complain about much at all
Brekky was good value very enjoyable
Stayed in March 2024
Reviewed: 20 April 2024
Caissey
AustraliaFurniture was a bit dated but in good working order Shower was functional though somewhat temperamental My room was on the quiet side of the building but my window looked out to other rooms/hallways so I didn't always feel comfortable having my curtain open No kitchenette (just a fridge and kettle) but I knew that when booking and planned around that
Great location - an easy walk to Central Station, shopping, restaurants and some tourist spots The room was simple but very functional - I stayed for 5 nights quite comfortably and would happily return again Staff were helpful and friendly - they were quick to provide assistance and information when I needed it
Stayed in April 2024
Reviewed: 19 April 2024
John
Australianothing
ideal location have stayed before and have booked for june looking forward to our next stay
Stayed in April 2024
Reviewed: 19 April 2024
Ellia
AustraliaIt was perfect for what me and my friend needed, perfectly positioned and has great facilities.
Stayed in April 2024
Reviewed: 19 April 2024
Sheree
AustraliaThere never seems to be enough milk in the fridge but the reception staff will give more. Otherwise, everything was good.
Perfect location for our trip to the airport the next morning. I have stayed here before with a theatre group. Its so convenient and the amenities are all you need for a stopover. The restaurant is great value too
Stayed in March 2024
Reviewed: 18 April 2024
Michele
AustraliaBathroom needed a hand towel
Continental breakfast needed a little more variety
Stayed in April 2024
Reviewed: 18 April 2024
Denise
AustraliaI thought that the room was great value for money and clean,
Stayed in April 2024
Reviewed: 17 April 2024
Tracy
United KingdomOur room had 2 single beds which were firm & the pillows were flat/hard so I didn't sleep that well. Rooms and bathrooms are tired looking & could do with renovating but they are clean, have plenty of storage & were more than OK for what we needed.
Excellent location - short walk to Central Station & the tram to Circular Quay. Easy check in. Luggage storage was great, so we were free to explore on the last day after checking out before heading to the airport.
Stayed in April 2024
Reviewed: 17 April 2024
Renate
Australianothing
everything excellent
Stayed in April 2024
Reviewed: 16 April 2024
Webb
AustraliaRoom was clean and comfortable. The meals were simple but very good and the location was fabulous.
Stayed in April 2024
Reviewed: 16 April 2024
Jackie
AustraliaOld television
Stayed in March 2024
Ningbo, China
Veliko Tŭrnovo, Bulgaria
Mallacoota, Australia
Bentota, Sri Lanka
Gjirokastër, Albania
Marrakech, Morocco
‘Ezuz, Israel
Ayia Napa, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content