Reviews of Comfort Inn Greensborough 3.5 stars

Cnr.Greensborough Road & Torbay Street, 3085 Melbourne, Australia

#130 of 165 hotels in Melbourne

Guests' Choice

Review Score

Based on 83 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7

  • Location

    7.4

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    6.2

100% Verified Reviews

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Showing 1 - 45

  • December 29, 2016

    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress uncomfortable but was so tired I slept anyway.

    It isn't in Greensborough!But thats ok because it was close to where I needed to go. Management friendly and helpful. Booked my taxi for me.

  • November 21, 2016

    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic noise in morning, also breakfast presentation was a bit rough round the edges - glasses missing, forgot to bring yoghurt when requested. Also 'menu' written onto a mirror at reception - hard to read.

    Room was kept cool even on a hot day when we arrived.

  • November 14, 2016

    • Business trip
    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com website saying the room had a double bed and a single bed. And when you arrive the room has only to single beds. Not good enough booking.com

    Motel was great, but booked for three people and the room only had two single beds in it. Booking.com said on there website that room was suitable for three people but you cannot fit three people in two single beds!!! Motel managers said that they have problem all the time and have tried to fix the issue with booking.com, but they do not lesson to them. It's not good when you book two month ahead and arrive at your motel tired and found that you don't have a bed to sleep in. Booking.com need to manage they website better, will not use again!!!!

  • November 1, 2016

    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The room was dirty, bed was very uncomfortable and you could feel the springs. Other vistors also had no respect for others and were quite noisy. All in all the whole place needs a good makeover and carpets are in dire need of replacing or even just a good clean.

    Staff were lovely.

  • September 8, 2016

    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The Bed and the Pillows were so hard was like sleeping on a slab of concrete. For the price we thought the comfort level would have been a lot better.

    we were Very happy with the service, greeted with a lovely welcoming smile and no waiting.

  • August 10, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water pressure in the shower was really weak and temperature was hard to control

    Rooms are a good size and very clean!! The cleaning staff were super friendly and do an excellent job

  • March 22, 2016

    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    Unknown!

    The bed was so comfy and the room was in such a quiet spot. Breakfast was very good, hot and exactly what I wanted, not on every hotel's menu. So many other good things like the ease of the MYKI card lent to me and the organising of the free bus to and from the RSL club. I would definitely stay there again.

  • December 1, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was difficult to locate late at night and no visible outside lighting. Car parking very difficult to obtain late at night.

    It was conveniently situated for us.

  • December 1, 2015

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a little dated and road noise very bad.....but does quieten down during the night. Pool is of a good size but the surrounds need a good tidy up.

    Very friendly and helpful staff. Room was clean and had everything we needed.

  • October 27, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The "free wifi" offer runs off a timed service of three hours per session. I had to go to the office to get a temporary ticket (every three hours). The bed was very hard and uncomfortable. The hot water took a few minutes to run through.

  • October 14, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    Absence of table and chairs in Unit, including at bench..One way access to and from site inconvenient.

    Greensborough location suitable for the purposes of our visit to Melbourne.Unit clean & comfortable except for absence of some furniture.

  • September 17, 2015

    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    the cigarette butt on the bedroom floor, the smell of smoke in the room, the mouldy sealer in the shower, the poor bed-making (and as a result, furniture moving!)

    the location, the sensible breakfast option

  • August 19, 2015

    • Leisure trip
    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Next to a very noisy road. The breakfast was very expensive for a small bowl of cereal and cup of tea was $8, they were going to charge extra for a piece of toast too.

    It was close to where we needed to go the next morning

  • July 28, 2015

    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    nice clean room, comfortable bed. Hot water slow to come through to the shower, but sign on wall in bathroom saying so. Microwave to heat up my dinner, good tv reception. clean room and bathroom. Nice friendly lady at reception. Seriously, would stay there again without any second thoughts.

  • January 2, 2017

    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old bed

  • December 30, 2016

    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    Friendly hosts and staff. Bed very comfortable. Aircon helped with Melbourne summer heatwave

  • December 19, 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom could do with a major update. Mold not acceptable. Bath to hard to get in and out of.

  • December 19, 2016

    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing negative to add

  • December 8, 2016

    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpets needed a good clean. Not all lamps worked.

    Bed comfy

  • December 5, 2016

    • Leisure trip
    • Family
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our pillows were lumpy.

    Our room was clean, location was perfect and staff were friendly. Our continental breakfast was fresh and adequate.

  • November 25, 2016

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    All good, will happily book again. Trailer parking is not practical if it is busy.

  • November 20, 2016

    • Leisure trip
    • Family
    • Standard Queen Room
    • Stayed 1 night

    Perfect for what we needed. Excellent staff. Great breakfast.

  • November 11, 2016

    • Couple
    • Standard Queen Room
    • Stayed 1 night

    No hot water !!!! After a stressful day really needed this and no offer of discount

  • September 29, 2016

    • Leisure trip
    • Family
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a family environment with peopl fighting. Bed was really uncomfortable.

  • September 1, 2016

    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Nice and quiet. Warm and comfortable.

  • July 29, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Cool breeze under door and branches banging on spouting

    Comfortable with a good heater, Breakfast was also nice.

  • May 29, 2016

    • Leisure trip
    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Booked for 3 person but the room only fits 2. Staff was nice enough to make the change and finally got a room for 3

  • May 17, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The room was quite spacious and clean. The staff were friendly and helpful.

  • March 26, 2016

    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Traffic noise

    Breakfast

  • March 20, 2016

    • Leisure trip
    • Family
    • Standard Twin Room
    • Stayed 1 night

    very noisy due to location near major road

    Room was very clean

  • March 20, 2016

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Beds were very uncomfortable. Bathroom was not very clean. Facilities were very old.

    Fairly quiet location.

  • February 25, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Bathroom windows not private enough. Overpowering smell of air freshener perfume in room.

    Good size room and facilities

  • January 13, 2016

    • Leisure trip
    • Family
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view out the window

    Parking right out the front of the room and the pool

  • January 9, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was great for our needs Staff and owners friendly Top service guys

  • January 2, 2016

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights

    faulty tv light over basin not working difficult acces to fridge for mature person

    quiet location

  • December 7, 2015

    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    Uncomfortable mattress, dusty and very dated rooms - better off nearer the city for the price

  • November 29, 2015

    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The male manager has poor customer service skills. The wife was lovely.

    The pool

  • October 25, 2015

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great reception team. Couldnt help us out enough. There for a wedding and even arranged a later checkout time.

  • October 20, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly and nice staff! And the breakfast was very good :)

  • October 11, 2015

    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Great place, maybe a little awkward to get into driveway but all in all it was quiet and comfortable

  • October 6, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    This place is quite "tired", and as a consequence, I consider it overpriced.

    Chosen for closeness to Freeway exit out of Melbourne

  • August 26, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Typical smell of smokers in room and outside room

    Location

  • August 6, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great staff, very accomodating and friendly.

  • July 30, 2015

    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    the room smelt of smoke and was very shabby, bed uncomfortable

    location

  • July 26, 2015

    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No cup for coffee , handle of window fell off.

    Location

There are also 37 reviews without text. These impact the overall review score.

Showing 1 - 45

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