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  5. Reviews of HarbourView Apartment Hotel (now Arrow on Spencer)

Reviews of HarbourView Apartment Hotel (now Arrow on Spencer) 4 stars

585 La Trobe Street, 3000 Melbourne, Australia

#578 of 1,001 Holiday rentals in Melbourne

Guests' Choice

Review score

Based on 3078 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    8.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 23 April 2024

    6.0
    Should be rated 3 star not 4- over priced for what it offered
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Needs a bit of a revamp quite old , cockroaches roaming in bedrooms and musty smell in rooms

    Close proximity to city and free trams, casino

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Great for a short stay in Melbourne.
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The rooms were loud through the night. Heard someone near our door several times.

    Great location from Southern Cross Station. Great price. Good for families and kids.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Perfect location in Melbourne with public transport right out front and coles across the road.
    • Leisure trip
    • Family with young children
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Room smelt very musty but was able to open windows and balcony door to air out.

    Tram stop right at the front door and secure parking.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Good Value Nonetheless
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    1. Could not get wifi throughtout 4 nights' stay?!! Somehow network presence only showed when at reception but not in room. Reflected problem n was told IT would get in touch but no one did, nor after 2nd feedback. 2.Shower door is thin n filmsy yet can get stuck so needs some firm tugging to open. Seemed somewhat precarious. Afraid it might shatter. 3. Not 'green'? Daily changing/adding of towels even though had informed front desk no need. Had a nice pile up of clean towels which i placed in wardrobe. 4.No provision card to hang out to request no disturbance or otherwise.

    1. Abt 5 mins to Southern Cross Station n Skybus n Coles supermart. Just simply walkable all around. 2. Microwave n cooking stove complete with cutlery n microwable bowls n plates (x2) plus all trimmings of chop board, scissors n knives... 3. Well apponted layout with good use of space with table for 2 to dine, 2 seater b4 TV n even a writing table in bedroom 4. Bright lightings for the night n quiet enough for good sleep despite being next to a major road. 5. Easy access with simple card tapping. 6. Tram 30 just outside n police hq is diagonally across so very safe

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Enjoyed the accomodation, location, facilities and closeness to accessing the city was awesome.
    • Leisure trip
    • Group
    • Penthouse Four-Bedroom Apartment
    • Stayed 1 night

    We were not told that if we arrived after 7pm we could not use the hotel parking. Staff had no idea that there was an event at Marvel and could offer us no alternative parking suggestions for nearby. Not helpful as we were from interstate.

    Loved the location close to tram line, train station, DFO parking and Marvel stadium. Hotel was clean and beds were clean and comfy. 2 bathrooms made travelling with a group easier to manage. Loved the patio upstairs! Awesome views.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad

    Great room staff where helpful on the phone when I needed a late check in due to circumstances I encountered

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    very comfortable, great location too.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night

    na

    the size of the flat was great, very spacious with a big living area. staff were friendly and helpful.

    Stayed in March 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Shower in bath is not ideal for older less agile people. TV aerial connection has a problem - will send a message to them about that.

    Great size apartment, maybe too big because l slept through my alarm, my fault for having my phone too far away with a door partly closed because of traffic noise.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Smelt strange in corridors

    Large apartment. Good location.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Room smelled of cigarette smoke. Beds on wheels on hard floor rolled around. Really noisy, only single glazed windows.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Melbourne trip
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Smell

    Very basic but good value.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment is tired n dated. No washing machine or dryer and the door slam shut quite loud noticeably so especially at night time.

    The location is fantastic with tram stops on all 4 sides of the road. Close to Southern Cross station where the Skybus to n from airport stops. Lots of eateries around.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Penthouse Four-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not enough glasses for us all

    Great place

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Enjoyable.
    • Leisure trip
    • Group
    • Deluxe Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Less noise from the laneway. Rollerblind in the main bedroom falling of the roll. Could not be fixed untill after we left.🤔

    Location was excellent.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Family with young children
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Surprised how spacious. Excellent value. Very comfortable. Good heating

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Two Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Extra $25 parking fee which was unexpected . Also had to.put up a $100 AU deposit on our credit card in case of breakages etc before we could get the keys which we were promised would be refunded after our stay. Now 5 days later and still no refund!! Please rectify.

    location .

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Handy location and value for money
    • Leisure trip
    • People with friends
    • Deluxe Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Squeaky toilet door in middle of night. Would benefit from double glazing.

    Location and value for money, good kitchen and clean. Good sized unit.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Smell in corridors.. no soap holder .. room bit small, but cheap price. Few small insects in wardrobe

    Location, quiet. Good value.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Spacious apartment with great location
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated, needs painting and a change of carpets

    Spacious and great location and great for the price

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Penthouse Three Bedroom Apartment
    • Stayed 1 night

    Location excellent as near Marvel Stadium 3 bedrooms great for a family and partners

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The apartment is tired, really need renovation. There was no washing machine n the main door was hard to open.

    I like the location with tram stops on 4 corners. So easy to get around n feel safe as it's just across the road from main Police Station. Within walking distance from Southern Cross station.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Ideal for an early getaway on SkyBus
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Booked the one bedroom, it had a Queen bed and a single in a private separate vestibule Perfect for friends travelling together and super easy to get to SkyBus for an early flight Lovely little balcony ( room 412) with tree and skyline views being able to open sliding windows was a big plus

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Reception closes to early resulting in having to park elsewhere which cost $150

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Cheap and cheerful
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 1 night

    The procedure for checking in after hours is somewhat confusing and it appears that not even the staff know exactly how it operates. I received multiple different responses to my query about checking in after hours with different information. In the end, my card was charged and the key left in a lockbox, with clear instructions on how to get in, but it all seemed a little confused, particularly given I was coming in on the train with a lack of signal for most of the trip.

    The amount of space you get for the price of these rooms is incredible. A one bedroom apartment had no less than two available table spaces, three chairs, and a couch as well as the bed. There's also a small fridge, a microwave and a cooktop with crockery and cutlery available. Wifi is fast and easy to connect, and powerpoints are everywhere. The bed is surprisingly comfortable and it's a great room for spreading out in.

    Stayed in March 2024

Showing 1 – 25

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