Reviews of HarbourView Apartment Hotel (now Arrow on Spencer) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
585 La Trobe Street, 3000 Melbourne, Australia
#578 of 1,001 vacation rentals in Melbourne
Guests' ChoiceReview Score
Based on 3080 hotel reviews
7.0Score breakdown
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Cleanliness
7.4
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Comfort
7.4
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Location
8.7
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Facilities
7.1
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Staff
8.1
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Value for money
8.0
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Free WiFi
7.3
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Reviewed: April 25, 2024
Voradon
Thailand32 Reviews4 helpful votes8.0“Full-equipped apartment close to Southern Cross Station”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
The size and position of an air conditioner is weird. It cannot blow the two bedrooms properly. Rice cooker in the kitchen should be great addition. Wifi is quite bad. Reception opening hour should be longer.
The location is strategic, very close to Southern Cross Station and connected to key attractions by free tram. The room is well-partitioned. There is a desk for working. Staffs are friendly and supportive. We were allowed to check in early.
Stayed in April 2024
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Reviewed: April 23, 2024
Kylie
Australia12 Reviews6.0“Should be rated 3 star not 4- over priced for what it offered”- • Leisure trip
- • Family with young children
- • Deluxe Two Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Needs a bit of a revamp quite old , cockroaches roaming in bedrooms and musty smell in rooms
Close proximity to city and free trams, casino
Stayed in April 2024
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Reviewed: April 23, 2024
Rachel
Australia10 Reviews8.0“Great for a short stay in Melbourne.”- • Leisure trip
- • Family with young children
- • Deluxe Two Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were loud through the night. Heard someone near our door several times.
Great location from Southern Cross Station. Great price. Good for families and kids.
Stayed in April 2024
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Reviewed: April 21, 2024
Christine
Australia5 Reviews7.0“Perfect location in Melbourne with public transport right out front and coles across the road.”- • Leisure trip
- • Family with young children
- • Deluxe Two Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Room smelt very musty but was able to open windows and balcony door to air out.
Tram stop right at the front door and secure parking.
Stayed in April 2024
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Reviewed: April 18, 2024
Regina
Singapore18 Reviews8 helpful votes8.0“Good Value Nonetheless”- • Leisure trip
- • Family with young children
- • Standard Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
1. Could not get wifi throughtout 4 nights' stay?!! Somehow network presence only showed when at reception but not in room. Reflected problem n was told IT would get in touch but no one did, nor after 2nd feedback. 2.Shower door is thin n filmsy yet can get stuck so needs some firm tugging to open. Seemed somewhat precarious. Afraid it might shatter. 3. Not 'green'? Daily changing/adding of towels even though had informed front desk no need. Had a nice pile up of clean towels which i placed in wardrobe. 4.No provision card to hang out to request no disturbance or otherwise.
1. Abt 5 mins to Southern Cross Station n Skybus n Coles supermart. Just simply walkable all around. 2. Microwave n cooking stove complete with cutlery n microwable bowls n plates (x2) plus all trimmings of chop board, scissors n knives... 3. Well apponted layout with good use of space with table for 2 to dine, 2 seater b4 TV n even a writing table in bedroom 4. Bright lightings for the night n quiet enough for good sleep despite being next to a major road. 5. Easy access with simple card tapping. 6. Tram 30 just outside n police hq is diagonally across so very safe
Stayed in April 2024
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Reviewed: April 17, 2024
Robyn
Australia26 Reviews5 helpful votes8.0“Enjoyed the accomodation, location, facilities and closeness to accessing the city was awesome.”- • Leisure trip
- • Group
- • Penthouse Four-Bedroom Apartment
- • Stayed 1 night
We were not told that if we arrived after 7pm we could not use the hotel parking. Staff had no idea that there was an event at Marvel and could offer us no alternative parking suggestions for nearby. Not helpful as we were from interstate.
Loved the location close to tram line, train station, DFO parking and Marvel stadium. Hotel was clean and beds were clean and comfy. 2 bathrooms made travelling with a group easier to manage. Loved the patio upstairs! Awesome views.
Stayed in April 2024
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Reviewed: April 17, 2024
Sara
Australia7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Nothing bad
Great room staff where helpful on the phone when I needed a late check in due to circumstances I encountered
Stayed in April 2024
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Reviewed: April 17, 2024
Holly
Australia3 Reviews8.0“very comfortable, great location too.”- • Leisure trip
- • Group
- • One-Bedroom Apartment
- • Stayed 1 night
na
the size of the flat was great, very spacious with a big living area. staff were friendly and helpful.
Stayed in March 2024
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Reviewed: April 17, 2024
Greg
Australia13 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Shower in bath is not ideal for older less agile people. TV aerial connection has a problem - will send a message to them about that.
Great size apartment, maybe too big because l slept through my alarm, my fault for having my phone too far away with a door partly closed because of traffic noise.
Stayed in April 2024
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Reviewed: April 16, 2024
Sam
United Kingdom18 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Smelt strange in corridors
Large apartment. Good location.
Stayed in March 2024
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Reviewed: April 15, 2024
Dennis_the_explorer
New Zealand99 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled of cigarette smoke. Beds on wheels on hard floor rolled around. Really noisy, only single glazed windows.
Stayed in April 2024
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Reviewed: April 14, 2024
Tracey
Australia10 Reviews1 helpful vote6.0“Melbourne trip”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Smell
Very basic but good value.
Stayed in April 2024
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Reviewed: April 13, 2024
Margaret
New Zealand37 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The apartment is tired n dated. No washing machine or dryer and the door slam shut quite loud noticeably so especially at night time.
The location is fantastic with tram stops on all 4 sides of the road. Close to Southern Cross station where the Skybus to n from airport stops. Lots of eateries around.
Stayed in March 2024
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Reviewed: April 13, 2024
Sherrin
Australia10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Group
- • Penthouse Four-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Not enough glasses for us all
Great place
Stayed in April 2024
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Reviewed: April 12, 2024
Hopmans
Australia4 Reviews6.0“Enjoyable.”- • Leisure trip
- • Group
- • Deluxe Two Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Less noise from the laneway. Rollerblind in the main bedroom falling of the roll. Could not be fixed untill after we left.🤔
Location was excellent.
Stayed in April 2024
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Reviewed: April 10, 2024
Verity
New Zealand187 Reviews5 helpful votes8.0Very Good- • Family with young children
- • Standard Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Surprised how spacious. Excellent value. Very comfortable. Good heating
Stayed in April 2024
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Reviewed: April 10, 2024
Phillip
New Zealand36 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Deluxe Two Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Extra $25 parking fee which was unexpected . Also had to.put up a $100 AU deposit on our credit card in case of breakages etc before we could get the keys which we were promised would be refunded after our stay. Now 5 days later and still no refund!! Please rectify.
location .
Stayed in April 2024
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Reviewed: April 9, 2024
Gaylene
New Zealand19 Reviews7.0“Handy location and value for money”- • Leisure trip
- • Travelers with friends
- • Deluxe Two Bedroom Apartment
- • Stayed 6 nights
- • Submitted from a mobile device
Squeaky toilet door in middle of night. Would benefit from double glazing.
Location and value for money, good kitchen and clean. Good sized unit.
Stayed in April 2024
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Reviewed: April 8, 2024
Fernette
Australia80 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
Smell in corridors.. no soap holder .. room bit small, but cheap price. Few small insects in wardrobe
Location, quiet. Good value.
Stayed in April 2024
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Reviewed: April 4, 2024
Emma
United Kingdom23 Reviews8.0“Spacious apartment with great location”- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
A bit dated, needs painting and a change of carpets
Spacious and great location and great for the price
Stayed in March 2024
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Reviewed: April 2, 2024
Stephen
Australia10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Penthouse Three Bedroom Apartment
- • Stayed 1 night
Location excellent as near Marvel Stadium 3 bedrooms great for a family and partners
Stayed in April 2024
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Reviewed: April 1, 2024
Margaret
New Zealand37 Reviews6 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
The apartment is tired, really need renovation. There was no washing machine n the main door was hard to open.
I like the location with tram stops on 4 corners. So easy to get around n feel safe as it's just across the road from main Police Station. Within walking distance from Southern Cross station.
Stayed in March 2024
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Reviewed: March 30, 2024
Sigrid
Australia30 Reviews7 helpful votes8.0“Ideal for an early getaway on SkyBus”- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Booked the one bedroom, it had a Queen bed and a single in a private separate vestibule Perfect for friends travelling together and super easy to get to SkyBus for an early flight Lovely little balcony ( room 412) with tree and skyline views being able to open sliding windows was a big plus
Stayed in March 2024
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Reviewed: March 29, 2024
Joyce
Australia19 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Reception closes to early resulting in having to park elsewhere which cost $150
Stayed in March 2024
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