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Apartment 212, 35 - 45 Shoal Bay Road, 2315 Shoal Bay, Australia
18 June 2016
눉Was not the cleanest place. It booked with winning holidays. I talked to ramada which the hotel is inside of about the spa and heated pool facilities they said need to speak to winning holidays to get a key. Talked to winning holidays which said they dont have keys and will have to get a day pass from romada. Went back and they said they dont do day passes anymore. Very disappointing. I shouldnt be running around they need to have better communication having the appartment in one another. They need to change the info on their property. For the price you don't get anything compaired to booking at romada which you get more and its cheaper but we never knew this as the property site lied. They should not display the facilities of the romada.
눇The only good thing about the horrible weather weekend was the room spa and personally good due to becoming engaged the first day. Cant let personal experiences trump property lack of facilities
5 April 2016
눉if you provide a kitchen then at least provide a pot! We paid good money, please provide basic bathroom amenities, and proper lights. Everything was so dim that a candle would nearly gives the same amount of light!
눇The location is excellent, the cleanliness is good but everything else is average
18 April 2016
눉Service from agent . Arrived on a Sunday had to pay $20 to collect key from security to only find room hadn`t been cleaned and all contact phones on a recorded answering service. Eventually transferred to an unsatisfactory room for one night and waited until 1 PM the next day to gain access to my room
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