334 Flinders Street , 4810 Townsville, Australia
#23 of 42 hotels in Townsville
Guests' ChoiceBased on 1550 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
7.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Ruby
AustraliaNothing
Good views and great location close to everything
Stayed in April 2024
Reviewed: April 22, 2024
Vivienne
AustraliaTv
Stayed in April 2024
Reviewed: April 20, 2024
Lisa-marie
Australiasmoke alarm had a strobing light all night. It was quite bothersome
Hi Floor lovely view
Stayed in April 2024
Reviewed: April 14, 2024
Teresa
AustraliaThe breakfast was great and happy hour was good as well
Stayed in April 2024
Reviewed: April 13, 2024
Breeanna
AustraliaFridge was faulty or wasn't cold at all, a little disappointed in crowds that hang around late at night humbugging
View, bed location
Stayed in April 2024
Reviewed: March 31, 2024
Laurel
AustraliaOnly one complaint was poor attention to servicing room. It was clean, but rubbish was not taken; coffee, milk, etc not replenished; toiletries not replenished; fresh towels left but used ones not removed, and a few other minor things. It was a busy weekend and they were probably struggling with time and enough staff so it is likely the standard is usually much better. Reception staff said it would ensure appropriate section would be informed.
Room was spacious and very comfortable. Excellent position , close to many things. Great views. Staff in reception were very good.
Stayed in March 2024
Reviewed: March 23, 2024
Damien
AustraliaParking is a bit difficult
Stayed in January 2024
Reviewed: March 18, 2024
Tracey
AustraliaThe toilet ran all night!
Location , the close proximity to all restaurants
Stayed in March 2024
Reviewed: March 18, 2024
Emily
AustraliaCar park was full so had to park on the street
Location was perfect
Stayed in March 2024
Reviewed: March 10, 2024
Simon
AustraliaFantastic views from the 19th floor. The executive room was great value.
Stayed in March 2024
Reviewed: February 25, 2024
Mat
AustraliaSimple, easy access to everything.
Stayed in February 2024
Reviewed: February 21, 2024
William
AustraliaN/A
Perfect accommodation for the night. Close to all requirements. Room was comfortable, clean and tidy. Staff were amazing. Very friendly and helpful.
Stayed in February 2024
Reviewed: February 19, 2024
Manuel
AustraliaLock of parking for in the front of the hotel
Location and view
Stayed in February 2024
Reviewed: February 19, 2024
Mark
AustraliaSome facilities not operable.
Location
Stayed in January 2024
Reviewed: February 18, 2024
Emily
AustraliaThe price of the food was a bit on the expensive side.
The temperature of the rooms were lovely, especially in the Townsville heat. Huge showers with hot water and great water pressure. Nice big beds with soft linen.
Stayed in February 2024
Reviewed: February 17, 2024
Midge
AustraliaOutside parking. Walking with luggage in the rain
L9vely
Stayed in February 2024
Reviewed: February 13, 2024
Veronica
AustraliaFreezer was thick with ice needed defrosting. Room should have been more inviting. Simple things / opening the curtains and a freshen up.
Close to the cowboys stadium once the season starts
Stayed in February 2024
Reviewed: February 13, 2024
Ngaire
AustraliaNo lift up to the room from the car park. It was raining and we had to walk around outside to get into the building after parking our car underneath.
I loved the central location. The room had an exceptional view. The pool top area was fantastic. The bed was comfortable. The restaurant was great for breakfast and the value for money was great. Staff went out of their way to help me while I was there. It was a fantastic stay.
Stayed in February 2024
Reviewed: February 11, 2024
Rachel
AustraliaThe local clientele around the front entrance, but that is a wider social issue, not the hotel’s fault.
Great location, clean room, comfortable beds, friendly staff - what more could you want?
Stayed in February 2024
Reviewed: February 5, 2024
Jaylen
AustraliaThe beds are so comfortable it felt like sleeping on a cloud. Breakfast was great and didn’t have to wait ages for it to arrive.
Stayed in February 2024
Reviewed: January 28, 2024
Gloria
AustraliaThe fact that it took a week to get our $100 security money back when we were told we’d get it on departing
Stayed in January 2024
Reviewed: January 24, 2024
Sherry
AustraliaClose to the city.
Stayed in October 2023
Reviewed: January 24, 2024
Sofia
AustraliaOnly thing was hairs all over the bed :( Room felt very clean though - just many hairs on one bed.
Absolutely loved it! Didn’t get to try the food so can’t comment - fabulous location - amazing rooftop area and pool. Will definitely be back :)
Stayed in December 2023
Reviewed: January 24, 2024
Tracey
AustraliaI left a pair of trousers in the wardrobe in room 112 , rang staff to let them know.. On my return to stay another night I asked was my trousers found ...No they didn't find em, Isn't it a cleaners job to check everything when vacating a room. I guess they vanished in thin air or someone is dishonest. 😕 🤷
Stayed in January 2024
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