334 Flinders Street , 4810 Townsville, Australia
#23 of 40 hotels in Townsville
Guests' ChoiceBased on 1592 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 23 March 2024
Damien
AustraliaParking is a bit difficult
Stayed in January 2024
Reviewed: 18 March 2024
Tracey
AustraliaThe toilet ran all night!
Location , the close proximity to all restaurants
Stayed in March 2024
Reviewed: 18 March 2024
Emily
AustraliaCar park was full so had to park on the street
Location was perfect
Stayed in March 2024
Reviewed: 10 March 2024
Simon
AustraliaFantastic views from the 19th floor. The executive room was great value.
Stayed in March 2024
Reviewed: 25 February 2024
Mat
AustraliaSimple, easy access to everything.
Stayed in February 2024
Reviewed: 21 February 2024
William
AustraliaN/A
Perfect accommodation for the night. Close to all requirements. Room was comfortable, clean and tidy. Staff were amazing. Very friendly and helpful.
Stayed in February 2024
Reviewed: 19 February 2024
Manuel
AustraliaLock of parking for in the front of the hotel
Location and view
Stayed in February 2024
Reviewed: 19 February 2024
Mark
AustraliaSome facilities not operable.
Location
Stayed in January 2024
Reviewed: 18 February 2024
Emily
AustraliaThe price of the food was a bit on the expensive side.
The temperature of the rooms were lovely, especially in the Townsville heat. Huge showers with hot water and great water pressure. Nice big beds with soft linen.
Stayed in February 2024
Reviewed: 17 February 2024
Midge
AustraliaOutside parking. Walking with luggage in the rain
L9vely
Stayed in February 2024
Reviewed: 13 February 2024
Veronica
AustraliaFreezer was thick with ice needed defrosting. Room should have been more inviting. Simple things / opening the curtains and a freshen up.
Close to the cowboys stadium once the season starts
Stayed in February 2024
Reviewed: 13 February 2024
Ngaire
AustraliaNo lift up to the room from the car park. It was raining and we had to walk around outside to get into the building after parking our car underneath.
I loved the central location. The room had an exceptional view. The pool top area was fantastic. The bed was comfortable. The restaurant was great for breakfast and the value for money was great. Staff went out of their way to help me while I was there. It was a fantastic stay.
Stayed in February 2024
Reviewed: 11 February 2024
Rachel
AustraliaThe local clientele around the front entrance, but that is a wider social issue, not the hotel’s fault.
Great location, clean room, comfortable beds, friendly staff - what more could you want?
Stayed in February 2024
Reviewed: 5 February 2024
Jaylen
AustraliaThe beds are so comfortable it felt like sleeping on a cloud. Breakfast was great and didn’t have to wait ages for it to arrive.
Stayed in February 2024
Reviewed: 28 January 2024
Gloria
AustraliaThe fact that it took a week to get our $100 security money back when we were told we’d get it on departing
Stayed in January 2024
Reviewed: 24 January 2024
Sherry
AustraliaClose to the city.
Stayed in October 2023
Reviewed: 24 January 2024
Sofia
AustraliaOnly thing was hairs all over the bed :( Room felt very clean though - just many hairs on one bed.
Absolutely loved it! Didn’t get to try the food so can’t comment - fabulous location - amazing rooftop area and pool. Will definitely be back :)
Stayed in December 2023
Reviewed: 24 January 2024
Tracey
AustraliaI left a pair of trousers in the wardrobe in room 112 , rang staff to let them know.. On my return to stay another night I asked was my trousers found ...No they didn't find em, Isn't it a cleaners job to check everything when vacating a room. I guess they vanished in thin air or someone is dishonest. 😕 🤷
Stayed in January 2024
Reviewed: 22 January 2024
Alan
AustraliaNot mush you can do about it is Parking is off site.
Great location right in the center of the CBD.
Stayed in January 2024
Reviewed: 13 January 2024
Rachel
AustraliaBalcony was on the small side, but better than nothing. The rowdy itinerants hanging around the front entrance of the building, swearing and fighting in the early hours of the morning was less than favourable - not the hotel’s fault, just a sad reality.
Handy location in the city with multiple bars, restaurants and shops in easy walking distance. Room was clean and beds were very comfortable.
Stayed in January 2024
Reviewed: 5 January 2024
Lisa
AustraliaAll above
Stayed in December 2023
Reviewed: 3 January 2024
Steve
AustraliaNothing it was very good
Handy location reasonable price and. Very friendly staff
Stayed in January 2024
Reviewed: 2 January 2024
Nathaniel
AustraliaI don’t really have anything negative to say about the property except for the rude behaviour by one of the ladies as I checked out, she wasn’t very friendly towards me, which has deterred me from coming back
The hotel was clean, comfortable and located in a very convenient area
Stayed in January 2024
Reviewed: 1 January 2024
Kirsty
AustraliaReserved table at breakfast for people at 930 and it was only 8 am. Poor management of breakfast. Had to sit in an uncomfortable stool at the bar.
It’s always nice, comfortable and staff are great.
Stayed in January 2024
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