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271 Elizabeth Street, Sydney CBD, 2000 Sydney, Australia
8 October 2015
눉The booking stated that breakfast was included, we believed it meant a hot buffee breakfast in the restaurant. We were very disappointed to find out that it was a cold breakfast in our room. We have travelled overseas a lot and 'breakfast included' means hot buffee breakfast. Please be clear on what you mean. The staff were informative, but not friendly. Your staff need to smile more and treat each guest like they are royalty, not just a number. Their accents make it difficult to take in the overload of information when they talk too fast. Offsite parking was a disadvantage. I think the $50 deposit with the hand written receipt was strange. Time to update that process.
눇The room was great for our family, clean, fresh, spacious and well equipped. Congratulations to your housekeeping staff, they are doing a marvellous job. The free laundry was a nice surprise. Lovely view over Hyde Park. Short walk to George Street and corner store.
7 October 2015
눉Not much really. Mold in shower. No body lotion.
눇Great location. Friendly staff. Nice rooms. Bathroom had mold but that's just a pet hate. Supplied breakfast (toast and juice) which hit the spot nicely. No small bottles of product, share bottle in shower and at sink. I would have liked body lotion available because I forgot mine. Overall pretty good.
6 October 2015
눉I think they should remove the option of breakfast which is misleading to the customer. Just because they put in your fridge a few items for the next morning it doesn't make it a breakfast. They need to redesign this concept I hated it, but in the good side it force me to get up earlier and go the the Starbucks done the street :o)
눇I think the location was the best thing about the hotel, you can pretty much walk everywhere if you are a walker like me. Plus the rooms with balcony view have a nice view to the park.
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