2299 Newcastle, Australia
#115 of 122 hotels in Newcastle
Guests' ChoiceBased on 1882 hotel reviews
6.1Cleanliness
6.8
Comfort
6.8
Location
7.5
Facilities
6.6
Staff
7.2
Value for money
6.9
Free WiFi
6.8
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End of dialog contentReviewed: April 22, 2024
Grant
AustraliaStaff on front dest a bit sour..the bloke there needs a personalty check..not to friendly..
Stayed in April 2024
Reviewed: April 16, 2024
Matthew
AustraliaChair would be good
Stayed in April 2024
Reviewed: April 14, 2024
Charlotte
Australiathe light switch in the bathroom was hanging out of the wall, the toilet didn’t always flush , staff wasn’t that best and pillows are extremely uncomfortable to sleep on as they are hard as a rock
really good rooms and really good prices
Stayed in April 2024
Reviewed: April 13, 2024
Gunn
AustraliaThe bedroom was so that small that the bed was against the wall which made it hard for one person to get up during the night . we had to be moved as the key pad on the first room we were in was not working, and the oven in the first room we were in had not been cleaned from the previous guest. The carpet in the bedroom had a large dirty stain on it.
Very convenient
Stayed in April 2024
Reviewed: April 12, 2024
Jake
Australianeeds upkeep, blinds held in by sticky tape, lights not working, remotes not working for TVs in bedrooms, no face washers, or hand towels.
modern rooms comfortable apartment.
Stayed in April 2024
Reviewed: April 7, 2024
Brianna
Australiano full length mirror, open shower = flooded bathroom, not enough parking on site
room is spacious and provides all the basic needs for a comfortable stay. easy check in/check out. convenient room access
Stayed in April 2024
Reviewed: April 5, 2024
Kim
AustraliaThere was a vibration all night on the first night ,like an exhaust fan above the wall/ roof ,thankfully it was not there the second night .
Very busy place,can be loud at times with noise ( kids screaming) but generally a pleasant stay
Stayed in April 2024
Reviewed: April 4, 2024
Stephen
AustraliaWe were supprised the room had no window and the outside of the complex was dirty with a lot of rubbish on the ground and over flowing bins
Great value, bed comfortable, the room was clean and had everything you needed for the stay.
Stayed in April 2024
Reviewed: March 16, 2024
Lynnie1958
New ZealandUncomfortable beds, sofa bed all I could feel was the springs, mattress so thin. Missing slat on blind, and they are large slats had to put a towel over it so I could get to sleep and so others couldn't see in.
Spa bath
Stayed in March 2024
Reviewed: March 15, 2024
Kim
AustraliaBathroom sink not clean, plug missing, crockery not clean. Parking was tricky and congested. Looked like some people lived there and were not respectful of visitors.
Bed and linen were good. Shampoo, conditioner and soap great. Face cleanser was a wonderful touch, thank you.
Stayed in March 2024
Reviewed: March 12, 2024
Teena
AustraliaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 10, 2024
Maree
AustraliaThe dog in the next room barked the whole night.
Location
Stayed in March 2024
Reviewed: March 4, 2024
Mishka
AustraliaNo hot water the first night but they did fix it as soon as we messaged them . Also spa wasn’t clean
It was good , great location quiet off the busy road and aircon was great.
Stayed in March 2024
Reviewed: March 4, 2024
Georgina
AustraliaReceived check in email after I had arrived with code for door and after I had stood in reception waiting for someone to get off the phone to ask if I needed help - emailed arrived while I was waiting so I walked out Other patrons were loud talking outside our room Room located upstairs Some dodgy characters walking around
Spacious & Clean Like the self check in and out
Stayed in March 2024
Reviewed: February 26, 2024
Deborah
AustraliaSmall pool
Size
Stayed in February 2024
Reviewed: February 9, 2024
Potts
AustraliaThe bedroom blinds were broken, so unable to block out the light Workers staying in adjacent apartments having noisy conversations with vulgar language outside the room before 6am Good supply of toiletries but no face washer to wash yourself with.
Pin code check in
Stayed in February 2024
Reviewed: January 30, 2024
Belynda
AustraliaUnfortunately the room code hadn't been changed from the last tenant and we had a man walk into our room. However, reception quick smart changed the room code as soon as we told them. Pool was freezing so kids couldn't use it.
On the surface very neat & tidy, renovated but now needs a little bit of care. Love the shower, beds comfy and spacious living and cooking facilities. Staff were accommodating and pleasant.
Stayed in December 2023
Reviewed: January 25, 2024
Simon
AustraliaJuveniles deliberately defecating in pool and the staff had to try to clean the pool It really shows what some people allow their degenerate kids do
Location was good for our trip
Stayed in December 2023
Reviewed: January 25, 2024
Gordon
AustraliaI have never known a hotel to call me to verify when im arriving even tho I replied thru the booking for them. In the end recieved text message of how to access the room which is normally the case with no issue. not all tv stations were available although you could hear the sound. Was disturbed by cleaner of day of check out even tho it was before 10am and I hadnt pressed the red check out button.
have stayed many times only because its handy to where i need to go and price is ok.
Stayed in January 2024
Reviewed: January 22, 2024
Kerry
AustraliaPillows were very hard to sleep on
Stayed in January 2024
Reviewed: January 16, 2024
Korelle
Australia- The room smelled of Indian food the whole time we were there. Messaged the owners and no reply - the towel rack in one of the bathrooms was broken so it couldn't be used - to connect your phone to use on the tv didn't work - would have been good to have an extra couple of pillows and clothes racks as I couldn't hang my clothes up in the closet
Was very new and up to date Liked that you could check in and check out just by going to the room
Stayed in January 2024
Reviewed: January 16, 2024
Sarah
AustraliaThrough no fault of their own, the previous tenants were late to check out but I had specified on my booking that I would be there at 3pm. I was not able to get into my room until 4:30pm. The room stank of cigarette smoke and was very noise due to its front road facing location. The main room was very stuffy as there was no air circulating when door was shut to maintain privacy between child staying and parents.
Stayed in January 2024
Reviewed: January 14, 2024
Dee
AustraliaRoom was excellent . Except for noisy occupants upstairs in another room . Partying till 4 or 5 in morning in bbq area outside peoples downstairs doors
Stayed in January 2024
Reviewed: January 9, 2024
Donna
AustraliaA few shutters were broken on the window leading to a sleepless night/ Light Beaming through the window all night . Reported to staff who were very unsympathetic of our night !!
Great Location . Well Priced and Value for Money and facilities
Stayed in January 2024
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