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Reviews of Killara Hotel & Suites 4 stars

480 Pacific Highway, 2071 Killara, Australia

#1 of 3 hotels in Killara

Guests' Choice

Review score

Based on 520 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    basic

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom needs to be renovated. The aircon in room didn't work.

    A comfortable stay, with no noise from the highway, very comfy bed and nice outlook, easy parking and easy to get to find.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Comfortable room. Birdwatching on balcony was pleasant. Hacked on non-secure WIFI.
    • Leisure trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 5 nights

    Rooms did not have DO NOT DISTURB signs for door. Staff entered my room twice while I was in there, without warning. Photos online (Google maps hotel link I think) showed a pool, which has obviously been filled in during renovations to create the outdoor bar area for functions. so I was unable to swim. Room service was adhoc, teas not replenished during my stay, and no hand towels or face washers. My ipad was hacked while on the unsecure hotel WIFI. I had to contact bank and muck around with security stuff to ensure things were safe. A very unpleasant experience that made for a stressful Saturday night.

    parking for car and a 10 min walk to train station room service from restaurant delivered nice food the birds on balcony were beautiful

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    very good, would stay again
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing :)

    rooms were lovely, location was good as it is a ten minute walk to the train station to get into sydney. Didn’t have much interaction with the staff by they seemed nice. IGA around the corner and few takeaways shops nearby. Didn’t get to try the restaurant attached.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    TV to be updated. Need foxtel etc.

    All went well

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel should leave bottles of water on the freeze, like a mini bar. So we can buy it, because they don't have a sink with tap in the bedroom, only in the bathroom.

    Very beautiful view with amazing cockatoos and other birds during the morning. Bed comfortable and room very cozy.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    A convenient place to stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Most of the room / bathroom was clean and well appointed - however, the entry to window/ balcony needed repair / paint; an insect screen would be required in summer; the ‘lovely’ curtains will be damaged quickly because there did not appear to be a lever to draw them closed / open. The bedside benches were too small for all the things usually kept close: phone, keys, magazine, book, glasses, water bottle!!!! Door security was very flimsy!! Requires urgent upgrade! Housekeeping staff need to check that the light bulbs are functional - one wasn’t.

    Parking; walk-in shower; room service; digital room service order through phone. Bushlsbd tress / shrubs out side window; ‘quiet’ at night despite close proximity to highway.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Comfortable, clean and convenient.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The restaurant and room service menus are limited and the options not very appealing.

    This was our third stay at Killara Suites. Although it is on the Pacific Highway, the rooms were quiet. The beds were super comfy. Very clean as always! The hotel manager goes above and beyond to look after guests.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 2 nights

    Nothing - Overall it was good value for money. The location suited us well too.

    Room was clean, bed was comfortable, bathroom was nice. I has been recently renovated. The TV was good too, we were able to link up easily to our Netflix account etc so could watch what we wanted. It was good to have the restaurant downstairs. I only used it to grab a take away coffee one morning but would have eaten in if we had more time.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    1st try out visit
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to carry my luggage up 2 flights of steps.

    Room on 2nd floor was private, clean and comfortable.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed Too pumped up - felt I was going to fall off Laundry filthy so took washing elsewhere

    Good airy room

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Great Road Trip Hotel at very reasonable price!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean and spacious rooms which were quiet even though the property is located on the main highway heading North out of Sydney. Reasonably priced breakfast options with good coffee in the restaurant. Free parking below the rooms was a bonus!

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    Great outlook onto greenery!

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Good for the cost.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The silicone sealant in the bathroom on the vanity was coming off, toilet seat wasnt on properly and it looked like the glass window in the shower was moldy or dirty, i also didnt quite like when my flight left at 5pm but they wouldnt let me change my check out time by even half an hour. This meant i was wandering around the airport all day. Also they dont have lifts or ramps (only ramp would be the one cars drive on to get to reception.) So as a chronically ill person it was hell walking up and down stairs with my luggage. I can only imagine if i had been in my wheelchair.

    Comfy bed and the balcony often had cockatoos chirping at me and when approached they were very nice and friendly. :)

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Excellent value for money
    • Business trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 4 nights

    Location not ideal if you are not driving.

    Well appointed, refurbished rooms. Clean. Comfortable bed.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Still the very cheap instant coffee.

    Great view Nice room

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Always friendly staff. A great place to stay and commute to city. Excellent car parking.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all good

    Easy access to rail network and shops.

    Stayed in December 2023

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not walking distance to retail

    Comfortable bed and fantastic shower

    Stayed in February 2024

  • Reviewed: 19 January 2024

    8.0
    Comfortable & Good Location
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No coat hangers to hang my work clothes . Only 2 English breakfast tea bags Tied to order dinner last night , however not taking orders. Ordered Uber Eats. No cutlery in the draws

    Good sized room Lovely outlook from the windows . Was nice to have a small balcony . I even had some wildlife visitors (cockatoo’s). Parking was good . Good hot shower .

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Great place to stop for a night
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Quick and easy check in, plenty of parking. Room comfortable. Not far from shopping mall and a 7-Eleven next door. Had a wee balcony that seemed to attract friendly yellow crested cockatoos and in the morning when we opened the curtain there were 4 sitting there staring in - very cute. Restaurant wasn't open as closed for Christmas holidays but found a great pub not far for dinner. That was excellent too.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, enjoyed our dinner, though the 10am checkout was a little problem. We were advised be out by 10.15 or we would be charged an extra day.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    we enjoyed the clean quiet room with outlook over the trees.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean modern room. Very nice restaurant and bar area. quiet room with lovely outlook

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    We stayed for 3 days and we were very comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    We were on the second floor and there is no lift so you have to carry bags up two flights of stairs

    Clean and good value for money. We had quite a large room at the back of the property with no street noise. Bed very comfortable

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice big bed and great tv system. Lovely views. Ample free car parking.

    Stayed in November 2023

Showing 1 – 25

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