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Reviews of Lake Crackenback Resort & Spa 4.5 stars

1650 Alpine Way, 2627 Crackenback, Australia

#2 of 20 hotels in Crackenback

Guests' Choice

Review score

Based on 218 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 16 April 2024

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It’s a great resort either way lots of activities to offer as well as having top notch accommodation.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Relaxing & pleasant place to stay in the summer.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 4 nights

    Food is quite expensive, both in on-site restuaurants & supermarket in Thredbo. We should have taken more supplies to cook in the studio as the kitchen was very well equipped.

    Architect-designed studio in duplex building in Lake Crackenback Resort Village. Fabulous inclusions - everything you could want. Location is short drive from Thredbo (summer visit so we hiked) & walking distance from trout fishing in Thredbo & Little Thredbo Rivers. Fabulous breakfast in dining room (included in price).

    Stayed in February 2024

  • Reviewed: 31 March 2024

    10
    Adventure awaits!
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    The fresh air!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    It was a very Relaxing and picturesque getaway.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Beautiful spacious chalet with lovely view.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 5 nights
    • Submitted via mobile

    Some up keep was a letdown, bulbs not being changed, couldn't change the water from shower to bath. TV remotes had seen better days. The deck needed a little work, but only miner things. There was only 1 restaurant opened for our stay. I'm definitely not complaining about the one we ate at.

    The location and views were amazing. Walking trails. Accommodation had everything you needed

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Escape to Nature
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    The electricity was off for 2 days at reception and the restaurant and the general store. We weren't informed and I couldn't get any milk for my cuppa tea.

    The location and natural beauty was perfect. Close to bushwalks, quite, clean and comfy.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Lovely overall experience
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 3 nights

    The staff at the buffet breakfast appeared to be stressed and not as friendly as we would have expected. The breakfast food was often missing basics like scrambled eggs or bacon or pancakes because the kitchen simply did not refill when empty... really not up to scratch.

    Beautiful location. Tranquil. Clean and tidy rooms , with lots to do on the property.

    Stayed in December 2023

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely amazing setting with very friendly staff and great facilities for the whole family.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    We love this region during the ski season but this was better.
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    This place is outstanding. We loved it.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Serenity
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    beautiful property, nice, clean and well maintained and so close to nature

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Perfect family holiday - we could walk to cold water swimming from our room!
    • Leisure trip
    • Group
    • Superior Two-Bedroom Chalet
    • Stayed 3 nights

    No issues

    Breakfast was a buffet that was lovely. The room that the breakfast is provided is beautiful!

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Great location with lots to do, close to Jindabyne and surrounding ski field

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Beautiful place to visit
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 2 nights

    Alpine larder cafe unfortunately let us down. Advertised menu items were ordered and unfortunately the product was not good. I ordered wood fired pizza and received a frozen food type quality standard. Not cooked in a wood fired oven and the dough was poorly made, the topping was supposed to have fetta with vegetarian option however the cheese was morzarella. Serving staff were great as always however the quality of the food let us down big time.

    Cuisine Restaurant dinner was amazing food and excellent service. Buffet breakfast food was great and staff were excellent

    Stayed in January 2024

  • Reviewed: 8 November 2023

    8.0
    Stat overall was excellent.
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Dining table has a glass top. Under the glass is a lot of decomposing food and crumbs.Quite off putting as I expected the ants to come and eat. Someone needs to clean this urgently.

    Good

    Stayed in November 2023

  • Reviewed: 30 September 2023

    9.0
    Amazing holiday with kids
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Would have been nice to have some staples in the pantry like olive oil and salt and pepper. A nespresso machine would have been nice too. They also needed access to more tennis racquets and basketballs as they had all been taken each day by the time we tried to get some.

    Beautiful spot. Loved all the facilities and activities to do and the food was great. Our accommodation was outstanding

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 5 nights
    • Submitted via mobile

    The cleaning was not great No dishwasher in the studio Timetable for ski tube transfers The closure of the restaurant and the bar for dinner for most of the week

    Location the fire place the resort facilities including the ski hire and ski tube transfers

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Great spot!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 7 nights
    • Submitted via mobile

    Size

    Location

    Stayed in August 2023

  • Reviewed: 18 September 2023

    8.0
    Great option if you're skiing, but having trouble finding accommodation on the mountain.
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 7 nights

    The chalet accommodation was very spacious - perfect for a family or group travelling together! Lots of things to do there, even if you're not a skier.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    quiet and relaxing time
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 5 nights

    bed was not comfortable

    location, breakfast as well

    Stayed in September 2023

  • Reviewed: 20 August 2023

    9.0
    Wonderful stay and will return
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 8 nights
    • Submitted via mobile

    No wifi in most rooms

    Great resort facilities with lots to do for the whole family. Easy access to ski resorts.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    I would like to stay in the property every time going to Thredbo or Perisher ski zones
    • Leisure trip
    • People with friends
    • One-Bedroom Chalet
    • Stayed 6 nights
    • Submitted via mobile

    Absence of heaters in the shower room, in sleeping room. Usage of aircon/converter for heating is less convenient. Relatively limited chose of meals on breakfast, same every day

    Location, quiet, clean, enough room, good and new/ well maintained furniture, convenient kitchenette, decorative fireplace on gas, immediate close contact with fauna (dears, ducks etc) on the grounds of the property, breakfast and dining facilities,

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 5 nights
    • Submitted via mobile

    The dishwasher didn’t work and there was no wifi available.

    Location the snow and facilities such as sauna and pool

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    Winter Holiday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 7 nights
    • Submitted via mobile

    The gas fire was a bit temperamental and often needed coaxing to remain on. On the last 2 days of our stay the TV had lost channels but that was unavoidable as the issue included the whole town. It was sad that the snow cover across the Snowy region was poor.

    The location was fabulous. We could see snow on the mountain tops. The free shuttle bus to the Ski Tube was a bonus. Breakfast was included and substantial to start the day. The large windows allowed a view over the lake, which was beautiful each morning. Wildlife came close to the chalet, deer, rabbits, ducks and the birds. The chalet was spacious and well supplied. The laundry included a drying room for clothes that could not be tumbledried. Just loved the heated floor in the bathroom and kitchen. We had a gas fire in the lounge area which enhanced the winter ambience.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Beautiful location, well appointed chalets - this is the second time we have stayed here
    • Leisure trip
    • Group
    • Superior Two-Bedroom Chalet
    • Stayed 3 nights

    the apartment could do with a few extra kitchen utensils & condiments such olive oil / salt and pepper. The store at the resort closes very early at 5.30pm so you often cant get to the store in time to buy this after a long day of skking

    The Chalets are excellent and well furnished. Loved the pool and spa

    Stayed in August 2023

Showing 1 – 25

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