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1650 Alpine Way, 2627 Crackenback, Australia
July 5, 2016
눉Food at the resort restaurants was about 5/10 and the young staff were flustered during busy periods. They looked like they needed some experienced guidance to make it easier for them to deal with demand periods
눇The location is stunning and the available chalets beautifully set out and appointed to enjoy the skiing season
June 29, 2016
눉We arrived on Friday night and had to pick up our envelope from the box outside the entry area at reception. We drove to 10 Little Thredbo road and the driveway was sloping downwards towards the lake. I got out of the car and immediately slipped over on the icy driveway. We managed to get to the front door and then the swipe cards did not open the door. We tried for at least 10 minutes in the minus 1 icy cold night and eventually manged to open the door. It was a less than promising start to our stay. We think that some provision should be made by management to ensure that new guests in these conditions have adequate safety and working swipe cards to allow entry into their units. It was a very frustrating and cold experience.
눇The unit was very comfortable and warm.
July 5, 2016
눉The food at the alpine larger was pretty terrible and the staff there weren't great. Also no free wifi which I think should be offer.
눇Amazing location fantastic rooms really great service lots of things to do. Well worth the money. The rooms had fantastic facilities and the gym and pool were great. The Spa was amazing and the staff there were lovely, thank you to Aymee who helped me out and was just lovely.
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