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Cnr of Flinders and Stanley Streets, 4810 Townsville, Australia
March 6, 2015
눉Just wanted to treat myself, so booked the KING super suite with spa. Got there, parking was a joke & new staff member had difficulty trying to direct me to secure paid parking building. Informed after I mentioned the spa that images on site were outdated & renovations had JUST been finished on the suites to now no longer contain the selling point "Spa" - or even a "bath". Got to room, no towels & soap dispenser in shower broken - so much for just renovated. Second bedroom too hot to sleep in & still dirty from last guests. Main room blinds were broken so light coming in from the street & noise from nightclubs pumping into room. Air cons did not cool the room (turned both on & still slept on top of the covers & sweated). WiFi provided was very hard to log in & staff couldn't explain how it worked either. Dinner Service no longer on offer in the hotel, yet in house advertising dvd in the lobby stated it was available. Hotel no longer offers evening meals! I overpaid & was very underwhelmed by this hotel. Won't ever stay again.
February 22, 2015
눉No on-site parking, damp smell
February 19, 2015
눉No free wifi.
눇Very clean, comfortable bed, spacious suite, friendly staff, well located with walking distance to shopping, restaurant, casino, etc...
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