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133 Jolimont Road, East Melbourne, 3002 Melbourne, Australia
3 June 2015
3 June 2015
눉Had an incident using the microwave which was situated above head height. This resulted in a bit of a mess which I reported.
눇Everything was clean and comfortable and reception staff were very friendly.
2 June 2015
눉Male staff talk to female staff it good and Dan is very rude over phone the staff member behind bar was rude to patrons going around to all customers saying if you don't have a room here I can't serve you and was very upset when she was informed she forgot our coffee 20 minutes later we were aware it was busy so waited to ask her but she bit back but there was a beautiful young lady on reception that helped us park our car as I have a small disability We were charged twice the holding fee as staff member pushed the wrong button and have been told we have to wait 10 days for money to go back into our account what was a great night turned into a nightmare Monday morning with 3 hours Onphone trying to fix your mistake we are 200 .00 worse off
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