101-105 The Esplanade, 4870 Cairns, Australia
#54 of 73 hotels in Cairns
Guests' ChoiceBased on 1767 hotel reviews
7.2Cleanliness
7.6
Comfort
7.8
Location
9.1
Facilities
7.3
Staff
8.5
Value for money
6.9
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Forster
AustraliaThe doors are a pain but I suppose you don't get unwanted guests
You've finally got comfortable beds!! Well done 👏
Stayed in April 2024
Reviewed: April 22, 2024
Janet
AustraliaWhen we had a shower the water would run out of the shower, across the floor and into an interconnecting room that we were not staying in. We use towels as a barrier to help with this
It was my partner's 60th birthday celebration and there was a birthday card in the room for him and two drink vouchers to use at a nearby restaurant.
Stayed in April 2024
Reviewed: April 21, 2024
Tracy
AustraliaArrived early and although I didn’t expect an early check in reception did say they would ring me when the room was ready but that never happened. I finally went to reception at 3pm to see if my room was ready and it was but no idea how long it had actually been ready as I never got the call.
Location ocean view and comfortable bed
Stayed in April 2024
Reviewed: April 17, 2024
Carl
AustraliaMore bin bags,consumables for the price paid
Best location
Stayed in April 2024
Reviewed: April 14, 2024
Katrina
AustraliaThe underground car park made me retch. The stink from the skip bins was appalling. This would stop us returning.
Staff were friendly and helpful, Bed was comfortable. Room was very small
Stayed in April 2024
Reviewed: April 11, 2024
Megan
AustraliaThe bathrooms could do with some grout cleaning and the mould under the silicone removed.
The location is excellent, so close to everything in Cairns City. Close to great restaurants.
Stayed in April 2024
Reviewed: April 10, 2024
Justine
AustraliaWIfi intermittent to nonexistent.
No breakfasts offered. Location perfect.
Stayed in April 2024
Reviewed: April 10, 2024
Melainie
AustraliaInternet was terrible in tower 3
Great location
Stayed in April 2024
Reviewed: April 9, 2024
Garnier
AustraliaOur verandah was a bit small but everything else was perfect.
Loved everything about our stay, The staff was very helpful and very professional,and also the guests were polite and friendly. Night Markets, Esplanade, Woolworths, Casino, Mall was just a walk away. Would stay at Mantra Trilogy again on our next visit.
Stayed in April 2024
Reviewed: April 7, 2024
Tanya
AustraliaNo room service
Bed was great qiet
Stayed in April 2024
Reviewed: April 5, 2024
Brandon
AustraliaNo house keeping for 7 days
Location
Stayed in April 2024
Reviewed: April 1, 2024
Gail
AustraliaThe fact that all three rooms were on different floors
Room
Stayed in March 2024
Reviewed: March 28, 2024
Barbara
AustraliaParking
Stayed in March 2024
Reviewed: March 21, 2024
Barry
AustraliaFriendly staff
Location in city
Stayed in March 2024
Reviewed: March 18, 2024
Anthony
AustraliaThe 2 singles put together, were very uncomfortable to sleep on,mattresses seemed very cheap,Pool was having maintenance we were there for 7 nites had the pool on the last day..1 bed apartment could do with some warm lamps not bright downlights in the lounge room.
Location is great easy walking to everything,room was very clean,happy staff allround
Stayed in March 2024
Reviewed: March 17, 2024
Gary
United KingdomNothing
All of it
Stayed in March 2024
Reviewed: March 12, 2024
Kelly
AustraliaThe pool was closed due to repairs. Really disappointing as it was the reason we chose this hotel. Would've been good if hotel notified us of the pool closure. Maybe give patrons a free breakfast or some other gesture for the inconvenience.
The sea view room was fabulous. Great location, close to everything.
Stayed in March 2024
Reviewed: February 26, 2024
Anastasia
AustraliaPool is very rundown lots of sand or parts on the bottom of ghe pool making it uncomfortable to walk/move/sit. Not enough of shade umbrellas near sunbeds, only at sit down tables.
Great sea views and superb location. Clean rooms with comfy beds. Clean bathrooms and rooms
Stayed in February 2024
Reviewed: February 26, 2024
Niki
AustraliaRequest made for single beds but received a king bed, reception also conformed this request when checking in. Room layout was not comfortable with tv away from the bed and no lounge area only consisted of two single chairs.
Good location.
Stayed in February 2024
Reviewed: February 24, 2024
Mary
United States of AmericaThe location is ideally close to the esplanade. Comfortable. Good value with friendly staff
Stayed in January 2024
Reviewed: February 21, 2024
Jessica
Australiaa toaster or microwave facilities in the rooms for guest that plan to stay for more than a night. bigger tea/coffee cups required. Parking is a real problem.
it is clean and the beds are really comfortable and the water pressure is AMAZING.
Stayed in February 2024
Reviewed: February 2, 2024
Elise
AustraliaBathroom sink was a bit outdated Beds weren’t very comfy
The pool, reception staff were friendly, clean!
Stayed in February 2024
Reviewed: January 28, 2024
Eleonora
AustraliaIt is aging and needs a new air conditioning system which is quieter
Position
Stayed in January 2024
Reviewed: January 28, 2024
Rosalie
AustraliaThe rollaway bed was really uncomfortable.
The staff were really friendly and the location was great.
Stayed in January 2024
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