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101-105 The Esplanade, 4870 Cairns, Australia
23 January 2016
눉Check-in time is 2pm, it's quite late for early arrive customers. WiFi available but it is not free.
눇Really nice room, very organised and clean. We booked the normal room type and it came with the ocean view without extra cost! Overall is flawless.
22 January 2016
눉The staff wasn't the happiest looking people and did not extend best service practices.
눇The location is superb! Very clean! It has everything we needed and more!
21 January 2016
눉I booked a shuttle bus from the reception. My airline is 9:50am. The receptionist told me that the shuttle bus could only be booked on 7:05am and there is only two seats. She also told me that there is no seat for the shuttle bus of 8:30am. But the real fact is that when I took the shuttle bus at 7:05am only 1/3 seats were occupied and as I arrived at the airport it's just 7:25am. I had to wait at the airport for 2 and a half hours! In additional, I also asked the shuttle bus driver, she told me that there is the free seat for that of 8:30am. How could it be! I had to wake up early in the morning and wait for a long time at airport. what's more, it made me feel being cheated!
눇The location is good.
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