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173-183 City Road, Southbank, Southbank, 3006 Melbourne, Australia
March 11, 2015
눉Disappointed by the standard compared to cost of stay and what was supplied compared to hotels at similar price. No extra towels available, a real problem for women with long hair and considering pool. Simple courtesy of providing coffee & tea (was some tea but nothing else). Pillows were like rocks.
눇Pool and gym were good
March 5, 2015
눉- No champagne glasses or roasting tray for oven - Staff charged my credit card twice after speaking down to me and saying my credit card didn't work like it was my fault and in the end they still charged my card twice, had to call and email for reversal. They were not very friendly to deal with regarding this - Some balcony furniture would be nice & more coat hangers in closets (only 3!) - No bathroom fan therefore mirror fogged up
눇* Check in & out procedure was straightforward - location very easy to find. * Nice big 3 bedroom / 2 bthrm apartment just like in photos. 2 balconies one with view of pool/tennis court, one with view to surrounding area * Safe suburb, nice apartment building with helpful concierge * Air con * Location was fantastic - literally around the corner from the casino, 5 minute walk to the river. Supermarket & bottle shop immediately across the road. * Toiletries & some toilet paper were included as well as dishwashing powder (no clothes washing powder however) * apartment was nice and clean & had all facilities needed like iron, washing machine etc
March 10, 2015
눉The light in the kitchen range hood did not work, when we got there we found food from previous guest in the fridge (unfinished), unflushed toilets with human waste within. Grease and grim all over the bathroom. Ironing board was broken as well. I was suppose to have a king bed in one of the three rooms. It was two single beds put together, single beds with wheels on. I don't think I have to say more.
눇The location and the staff.
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