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Corner Flemington Road & Harker Street, North Melbourne, 3051 Melbourne, Australia
16 January 2016
눉I had to pay for car parking per day @ $15 on the establishment. No free wifi. All channels on tv had really bad reception and foxtel i could barely makeout the picture. The photo of bathroom was absolutely nothing like the picture. Was very old and very dirty. I used the plug to test if it was a stain all along the rim of bath and it easily came off. Room was tiny. I paid for a standard king room. Overall very unsatisfied and will try not to judge other mercure hotels by this particular hotel. 😕
14 January 2016
눉Check in was appalling. At least half an hour from time of arrival to actually getting in my room. Despite having a confirmed booking which was shown repeatedly to the man at the reception desk he insisted I didn't have a booking and took an awfully long time to sort it out - and he wasn't particularly pleasant about it. At one point he told me not to stress because they had rooms available. After driving 10 hours on a very hot day, it was beyond me why he couldn't have allowed me into a room and sorted it out from there. The parking ($15 a day) didn't appear to be very secure. I didn't use the Wifi because it too was an additional charge. After the check in experience I was reluctant to pay any more to the hotel than was absolutely necessary.
눇The room itself was fine but that's about it.
13 January 2016
눉Had to wait for buffet(?) breakfast to be re-plenished not great value for money very limited and bland. Only 1 chef on as new years day? Interior very tired and worn needs money spent on carpets and walls/tiles.
눇Tram to city very close by. Only 1 staff member on check-in was very busy but courteous and polite.
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