485 Adelaide Street, Brisbane Central Business District, 4000 Brisbane, Australia
#53 of 142 hotels in Brisbane
Guests' ChoiceBased on 4694 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 2, 2024
Chris
AustraliaNothing that I can think of.
I was amazed by the size of the rooms, very clean and useful facilities with plenty of space!
Stayed in March 2024
Reviewed: April 1, 2024
Erika
AustraliaWould have been better if the intercom was working for the rooms at really high levels.
I like the view from my room…kitchen Utensils were all organised and clean, the staff are friendly from Check -in to Check-out.
Stayed in March 2024
Reviewed: March 30, 2024
Jayden
AustraliaThe only thing was i couldn’t sit on the toilet without sliding around and i feel like the toilet rolls should be a tad closer so you don’t have to turn your back as much. That is my only issue.
I loved the luxuriousness and the lovely workers created a friendly environment. The view was amazing the bed was comfortable it was incredibly peaceful with lovely amenities and cooking supplies too was wonderful.
Stayed in March 2024
Reviewed: March 29, 2024
Graham
AustraliaLarge Apartment, perfect location and not pricey.
Stayed in March 2024
Reviewed: March 29, 2024
Waisale
AustraliaThe common areas feel a tad bit dated. When you walk through the hallway you can tell it’s a lot Older.
The rooms were nice and clean with a great view of the city and the harbour! It’s in a very central location with most a stone throw away.
Stayed in February 2024
Reviewed: March 28, 2024
Catrina
AustraliaPaying $40 a night for parking was alittle disappointing, I probably would not have booked, If I had read that the hotel did not have onsite parking. Or I would have booked at secure parking myself as a member and saved $28.
The room was spacious and clean. The hotel was very close to great places to eat. It was a relaxing stay.
Stayed in March 2024
Reviewed: March 28, 2024
Jayne
AustraliaThere was nothing we didn't like! we thought there were some small details that could be improved. We would have benfitted from instructions on how to use some of the features in the hotel, for example the lifts, the coffee machine in the room, the TV/media system and sauna. While the lifts made complete sense once we knew how they worked they are not initially intuitive (at least not for some of us in older generations perhaps!). We saw other people struggle trying to understand how they worked too. Similarly, the coffee machine is a nice touch but frustrating if you don't know how to operate it (put water in! etc), and the TV/media system - it makes sense once you get it, but even the screen instructions don't actually say "use your SMART PHONE/DEVICE to ..... log into wifi...." and could be read as trying to log in using the remote ..... finally, the sauna, same thing, there are rules and guidelines but no clear instructions about how you actually get it to work (or that we could see anyway!)
Location was good and central for our needs, room and facilities in the room were excellent. Pool, gym, jacuzzi areas absolutely fantastic - It has been a long time since I have experienced such well equipped, well maintained and functioning health/fitness facilities in a city hotel (often equipment is old or not working for example) this was a very welcome surprise and bonus.
Stayed in March 2024
Reviewed: March 26, 2024
Sam
AustraliaThe rooms and the quality of the building was exceptional, very accommodating
Stayed in March 2024
Reviewed: March 25, 2024
Samantha
AustraliaBeds were uncomfortable
Location
Stayed in March 2024
Reviewed: March 24, 2024
Christie
AustraliaParking
Nices rooms, great view, very clean
Stayed in March 2024
Reviewed: March 24, 2024
Robert
AustraliaOur room was situated next to the rubbish disposal, therefore our room had the ongoing aroma relating to, well, rubbish 🤢. Not one to complain, and being extremely grateful for the early check in (at no extra cost) we decided to grin and bare it!
Meriton Suites exceeded our expectations with its impeccable cleanliness, spacious accommodations, and top-notch amenities. The friendly and attentive staff made our stay truly memorable, going above and beyond to cater to our needs.
Stayed in March 2024
Reviewed: March 23, 2024
Wijnanda
AustraliaCould not access the information on the hotel and surrounding area on qr code. Would have liked a paper copy in room.
Loved the kitchen and beds. In a great position as well.
Stayed in March 2024
Reviewed: March 20, 2024
Abigail
United KingdomI cant think of anything to add here.
Nice spacious apartment. Great views. Good size kitchen with a decent size fridge. Washing machine and dryer.
Stayed in February 2024
Reviewed: March 20, 2024
Rose
AustraliaThe shower / bathroom - needs repair and upgrades. The beds are a bit hard for my liking.
Awesome room. Amazing staff. Great value for money. Facilities need a little makeover / repairs. Shower was not good at all - water goes outside the door and it’s very small.
Stayed in February 2024
Reviewed: March 19, 2024
Paul
AustraliaOff site parking arrangement was challenging with consideration to our commitments.
Stayed in March 2024
Reviewed: March 18, 2024
Ross
United KingdomNo room service but reception were happy to give anything we needed
Very welcoming staff, best I have experienced in a long time
Stayed in February 2024
Reviewed: March 18, 2024
Lu
AustraliaGood location and facilities, very disappointed is the aircon was full of mould, very disgusting and concerning of the healthy hazards!
Stayed in March 2024
Reviewed: March 17, 2024
Song
CanadaA little bit pricy, but with great location and size.
Centrally located in CBD, walking distance to many attractions and shopping malls. The suite was very clean, pretty new, and is quite large, with a full kitchen and its own laundry. WiFi was good.
Stayed in March 2024
Reviewed: March 16, 2024
Clarke
AustraliaOnly down side was the bath/shower was dirty. Had high expectations for the hotel.
Beautiful 2 night stay. Bedding was so comfortable. Good location walking g distance to restaurants and cafes but far enough away to not hear party life. Staff were friendly and knowledgeable.
Stayed in March 2024
Reviewed: March 14, 2024
Amos
AustraliaCheckin staff (Margo) was super helpful and welcoming however on check out staff were not interested and dismissive. I always book with Meriton for the altitude suits and also advocate for them with all friends and family. This time I booked a smaller apartment on level 16 which is not the view I’m used to with Meriton. The check in staff Margaret was super considerate and I obliged to compromise. I requested a viewing of the altitude suits to show my visiting friend for future bookings however the staff on check out were very unhelpful and dismissive even though I waited for an hour and a half to give them time to organise a 2 minute viewing. When I had to check out to catch my flight I was given excuses and excuses contradicting what other staff members said about organising the viewing. It was an awful experience I felt like there was no interest in providing me with a little service. A service that I wanted to use to help me advocate and continue to recommend and return to your business. Was very disappointing.
Location, altitude and quality interiors
Stayed in March 2024
Reviewed: March 14, 2024
Andrew
AustraliaThe location and size of the room. Very clean.
Stayed in March 2024
Reviewed: March 13, 2024
Mahmoud
CanadaLong walk to the shopping center.
Spacious room and good view of Brisbane river.
Stayed in March 2024
Reviewed: March 13, 2024
Downs
Australiait was good but haven’t had a good experience with getting some belongings back.
i liked the location and comfiness of the property
Stayed in March 2024
Reviewed: March 13, 2024
Kevin
New Zealandnothing really was all good.
Great location, good sized rooms, able to spread out.
Stayed in February 2024
Gatlinburg, USA
Fort Lauderdale, USA
Ilhabela, Brazil
Diamantina, Brazil
Glenridding, UK
Budapest, Hungary
Hervey Bay, Australia
Laeva, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content