For some reason the aircon stopped working on my last morning, which didn't affect my stay really as I was checking out. I forgot to mention it to the staff when I checked out. I loaded the dishwasher to set it to cycle as I was leaving to save cleaning staff a job, only to find that all of the control buttons were damaged beyond use (someone had vandalised them). I mentioned this to staff at check out so they understood there were unfortunately dirty dishes in the dishwasher. Overall this will be my first choice for return trips to Sydney CBD.

Very large rooms. I like the option of preparing my own food when I travel, even if it's just buying a box of decent cereal and some milk so I don't have to worry about sorting breakfast or waiting in a cafe, or a knife and fork to eat takeaways with. I really appreciated basic kitchenware for this! The bed was comfortable. The check in staff were polite and very helpful when storing bags. The gym was in good condition. Perhaps towels at the poolside could be helpful (I went late at night so they may have been there earlier in the day) but brought my own anyway just in case. Location was very close to the station, reasonably easy to walk there with a suitcase.

Stayed in April 2024

I cannot think of anything that I did not like about this property.

Everything was great From check-in to check out. Ishtar at the front desk was very helpful to me in trying to help me download some off-line maps to use while I went around the city. The room was sparkling clean the location of the hotel is great. The amenities in the room were beyond expectation. They had everything I needed as far as utensils cookware, even some dishwashing liquid with a scrubber and of course some laundry detergent as well. I was very happy with everything. I had read comments that some of the showers leaked water out onto the floor and I found that a bit, but with being careful as far as the placement of the shower door and not having it run full blast, that was a very minimal issue. the supplied hairdryer was great and I just had a wonderful time and cannot think of anything negative

Stayed in April 2024

Great location for cafe eating, shows and access to Darlng Square and Chinatown, plus quick ride on the light rail to Circular Quay

Stayed in April 2024

One lift was slow opening the door at the floor

Close to transport. Friendly staff

Stayed in April 2024

Kitchen tea towel was missing Hand towel and face washer missing from bathroom

Location and the facilities

Stayed in April 2024

Nice place

Easier for everything

Stayed in April 2024

Nothing I didn’t like . Just one thing to comment on. The shower was obviously designed for tall people. Had to stand on tiptoe to reach the shower head to adjust direction. ( I am 163 cm)

Beautiful apartment, everything looked brand new. Comfy bed. Excellent location, near World Square and so close to light rail stop at Chinatown. Walking distance to darling Harbour .

Stayed in April 2024

Our room view was of other high rise buildings :( The showers were not operating in the pool room. Upon arrival took the lift along with a cleaning staff member with very strong / unpleasant body odour.

The room was very well appointed and comfortable. Location was great for commuting around the city and connecting with trams and trains. Loved the pool and spa. Staff were friendly and helpful.

Stayed in April 2024

There were a couple of small things that I noticed and because of these things I'm not sure If I would book in again. 1, The toilet paper was 1ply, could've been 2ply at least 2, There was a fire drill on our first night the instructions and procedures following this were unclear. The staff didn't seem to give clear instructions on what was happening or what we should be doing. I felt that the situation around that was handled poorly. 3, I went for a swim in the indoor pool which was nice apart from it being a little cold. However the heated pool was quite noticebly dirty. 4, I wasn't sure if there was a place for us to dispose of dirty towels or bathmats. 5. Our tap in the bathroom was wonky and broken (coming out of the hole it should be screwed in on) 6, The shower in the bathroom was a terrible design. Everytime we had a shower the whole floor would get soaking wet.. we tried our best to clean it up after each time we used it but it soaked through bathmats and towels quite quickly. 7, The silver plate on the toilet roll dispenser kept coming off.

The staff were friendly and the room was comfortable and cozy. It was a good location with the light rail right outside. The bathroom amenities (shampoo and conditioner body wash was good) the tv provided in the room was great we enjoyed being able to stream whatever we wanted from our phones. Really liked your English breakfast tea aswell. Checking in and out of the hotel was seamless and easy.

Stayed in April 2024

nothing

Room was clean & tidy and had everything we needed.

Stayed in March 2024

Everything was good

Luxury studio was spacious, clean and very comfortable. Had everything we needed, great location, easy check in

Stayed in April 2024

Would like to be able turn TV on easily for free to Air TV channels .Also a slight smell of cigarette smoke thru bathroom air vent

Convenient location , clean room & friendly helpful staff

Stayed in April 2024

Bathroom

Central to everything

Stayed in April 2024

Felt it was slightly expensive for what it was.

Staff were super helpful and friendly, great location.

Stayed in April 2024

Nothing.

Brilliant location. Helpful staff and great facilities..

Stayed in February 2024

Close to where we needed to be

Stayed in April 2024

The view from the top was fabulous

Stayed in February 2024

Nothing.. it was perfect . Loved everything about it.. the nicest apartment we have ever stayed in. Staff were fabulous.

Beautiful apartment, so immaculate.. had great facilities for laundry in our room.. staff were so lovely and helpful.. highly recommend it. Great location.

Stayed in April 2024

Location

Stayed in April 2024

We were very happy with everything

What was the breakfast ?

Stayed in March 2024

Well equipped and spacious apartment. Very good location, light train stop directly in front. Friendly staff

Stayed in April 2024

Parking in the lifts was difficult. The bay was very narrow. Also, for me, adjusting the temperature of the room was challenging.

I liked all the amenities in the room, i.e., microwave, refrigerator, stove, washer and dryer.

Stayed in April 2024

So central to the city.

Stayed in April 2024

We booked this place for the indoor pool, spa and location. The pool is meant to be heated to 26 degrees, but it was freezing. I told the staff and they claimed they would get someone to check it. We stayed 8 days and I couldn't use the pool at all, which was very disappointing. The spa was warm, but not hot.

The location is fantastic, with access to the light rail at your doorstep and a fantastic selection of restaurants, bars and entertainment. The area is a hub of activities and so easy to get around. The shopping centre is so close by, if you need to go food shopping.

Stayed in April 2024