329 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#224 of 325 hotels in Sydney
Guests' ChoiceBased on 2583 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.6
Staff
8.3
Value for money
7.5
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Wendy
AustraliaWe payed $600 per night and it really was not worth that
Staff were EXCELLENT !!!!
Stayed in February 2024
Reviewed: April 18, 2024
Timothy
AustraliaIssues arose daily with lift access
Water pressure was great!
Stayed in April 2024
Reviewed: April 17, 2024
Paul
AustraliaTwo out of three lifts weren’t working. Two family members waited well over 20min for a lift one of our members was terribly sick and need to get to her room but had to wait so long for the lift .The staff were very helpful.
Excellent hotel in a great location
Stayed in April 2024
Reviewed: April 10, 2024
Joan
AustraliaThe bed was a little firmer than we prefer
Location. Unit was a good size and very functional
Stayed in April 2024
Reviewed: April 8, 2024
Therese
AustraliaNothing
Location great, a short walk to the mall and State Theatre, QVB, transport. Staff friendly and efficient. 2br apt was very spacious.
Stayed in April 2024
Reviewed: April 7, 2024
Shannon
AustraliaLift upgrade was still going on and very hard to get a lift at times, the wait was very long
Location was great
Stayed in January 2024
Reviewed: April 6, 2024
Christine
AustraliaNo Toliet at the lobby
Location is the best closed to everything.
Stayed in April 2024
Reviewed: April 6, 2024
Ottorina
AustraliaDid not dislike anything!
Location was good, room was clean & comfortable, reception staff (Emilio) was very courteous & efficient) would definitely recommend staying here!
Stayed in April 2024
Reviewed: April 4, 2024
Navin
AustraliaA bit outdated.
Location - Close to train station and food outlets
Stayed in March 2024
Reviewed: April 3, 2024
Sandi
United Arab EmiratesWe were booked for 7 nights and not once throughout this period was our room serviced, despite asking at reception. We were told it was delayed due to Easter public holidays which makes no sense given the property operated 24/7
Location in city and proximity to popular attractions and public transport
Stayed in April 2024
Reviewed: April 1, 2024
Nelson
AustraliaIt had a kitchen so I didnt need to eat out every meal.
Stayed in March 2024
Reviewed: April 1, 2024
Annmaree
AustraliaThe Location right in Pitt Street was exceptional, it was close to shops, restaurants, train services & a supermarket was near by also.
Stayed in March 2024
Reviewed: March 31, 2024
Mitchell
AustraliaLocation
Stayed in March 2024
Reviewed: March 29, 2024
Peter
AustraliaLifts were being upgraded and were chaotic. Waited 10 minutes for one to descend to lobby one morning. Staff should have explained lift system on arrival. Many staff but not adequately trained. Nightworks on nearby train station meant window closed. Not ideal. Room needed a proper deep clean.
Location, close to trains and shopping.
Stayed in March 2024
Reviewed: March 29, 2024
Jennifer
AustraliaClean and modern
Stayed in March 2024
Reviewed: March 27, 2024
Nalikoy
IndonesiaIt’s location and the suite was spacious
Stayed in March 2024
Reviewed: March 27, 2024
Natasha
AustraliaI've stayed at this hotel multiple times and always loved the room I stay in and thoroughly enjoy my stays. This time I must say I was extremely disappointed. Room was dirty, the internet barely worked, the fridge was leaking and damaged some of my food, PowerPoint behind couch made a loud crackle sound when in use, I was also unable to connect to chromecast for more then 1 minute.
The staff were really lovely at the front desk. The room was a generous size. Everything else was disappointing.
Stayed in March 2024
Reviewed: March 24, 2024
Susan
AustraliaThe lifts!
Location and apartment were very good
Stayed in March 2024
Reviewed: March 19, 2024
Nyoman
IndonesiaIf you need anything has to ask, not automatic in the room such slippers,hand body, shampoo,toilet paper( the aminity)
The location
Stayed in March 2024
Reviewed: March 17, 2024
Lisa
AustraliaLocation
Stayed in March 2024
Reviewed: March 11, 2024
Stephanie
Australian/a
amazing location. well-serviced apartments with good views and value for money.
Stayed in February 2024
Reviewed: March 11, 2024
Janet
United KingdomDust and dirt on light switches, skirting boards, inside wardrobes and mirror door runners. Grease on splashback in kitchen. Food under sliding door of utility. Build up of dark dust on air vents and fire alarm. Pulled a curtain back and a cockroach came running out. Toilet didn't flush. Sink in bathroom wouldn't drain. Pulled out plug to find a build up of hair attached. Found large sharp kitchen knife under the washing machine. It had been there a while and had food and build up of dust on it.
Proximity to everything Lovely reception staff
Stayed in March 2024
Reviewed: March 11, 2024
Jodie
AustraliaUpon check in, staff were not friendly or helpful, however all other interactions with staff were positive. Only complaint about suite was the couch was not comfortable.
Great location in the heart of the city. Close to train station & light rail. Restaurants and Woolworths on same block. 1 bedroom suite was large with generous balcony.
Stayed in March 2024
Reviewed: March 11, 2024
Michalam
AustraliaNot the hotel itself, but there was building happening on about apartment block close by and they were pretty noisy in the morning
Location was great and the facilities were very useful. Lovely indoor pool, spa and sauna.
Stayed in February 2024
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