There was no ramp to the front door only stairs so if you have mobility issues not the hotel for you. However reception staff are great helping with bags. Like many in Sydney they could do with employing a handy person on site to fix the small things in the room. They could also give more time to cleaners so the cupboards could be cleaned better. Beds were a little hard and jiggery however resolved by one in fold out sofa and other in bed.

Loved the two level room. Great views. Visited by birds on the balcony which was lovely. Excellent location.

Stayed in April 2024

Needs a declutter and bathroom upgrade

Location to Darling Harbour and City

Stayed in April 2024

The location is good. Even though it took 15 - 20 minutes to get to Chinatown. The view on the room is great. Balcony certainly a surplus. Didn't notice too much with one night stay

Stayed in March 2024

Carpet in hallways and room looked grubby :( Bathroom looked a little sad too, the room would benefit have a mini make over, freshen up the walls and get rid of the carpet for a more modern look but I guess to someone else it would look fine.

location was good and easy to find from train station, loft room good for two people and the staff we dealt with were friendly and helpful.

Stayed in March 2024

Honestly the furniture is looking bit tired but when you are paying that bargain price for a huge space, ability to cook, eat at a table, wash and dry your clothes - your shouldn't expect high end decor!

This accommodation was just perfect for our family overnighter in Sydney. The location is perfect, within walking distance of most big attractions of the city. Having a kitchenette is awesome to grab a few snacks and drinks to put in the fridge from one of the local metro supermarkets. Having a washing machine and tumble dryer was amazing - although we didn't need to use them, if you were staying for a few days and have children with you, this is a massive bonus! The reception staff were very friendly. Our children (10 and 12) loved having the sofa bed downstairs, watching the TV and seeing the lights of the city at night. There is complimentary tea, coffee, sugar and milk along with shampoo, conditioner, shower gel and bars of soap in the bathroom.

Stayed in March 2024

The information about the parking was very misleading and confusing so that needs to be clearer and also that the bedroom was a mezzanine as we had a toddler with us which was a bit annoying. It was very clean and room service was great, great location

Stayed in March 2024

The style, bit dated/used

Space

Stayed in March 2024

Location

The place was dated ABD had a mouldy odour

Stayed in March 2024

at reception we were told there was no balcony ! lol

i liked sitting on the balcony and watching the city at night

Stayed in February 2024

The reception staff were great. The location is fantastic if you want to be close to the CBD but not nature or the Opera House. The kitchen was a bit cramped and there's no dishwasher. There's a washer/dryer in the bathroom which is great

Stayed in February 2024

Comfortable but dated very tired decor

Stayed in February 2024

Mould in the bathroom

Location to King Street Wharf

Stayed in February 2024

Furniture and fittings showing age. Chipped, tapped and aging.

Location is great. Good space, fun mezannine and good laundry and well sized kitchen.

Stayed in February 2024

2nd level is a bit dangerous especially when you have toddlers since the railings have wide gaps.. we stayed and slept on the convertible sofa bed for the whole stay..

Location is fabulous! So close to the Aquarium, wildlife and Madame Tussaud’s and lots of shops and cafe nearby..

Stayed in January 2024

The balcony was pebbled with loose pavers and no outdoor furniture, actually tripped a couple of times. Not wheelchair accessible at all with only steps to get into the building.

Location was fantastic and the staff were friendly and helpful

Stayed in January 2024

N/a

Location and view also friendly staff.

Stayed in January 2024

Motor bikes but there's nothing that anyone can do about that

There is no getting away that this is a aged hotel. But it's very clean, the waters hot and the be is comfortable . And the location is great

Stayed in January 2024

Great location, very comfortable bed and people at the reception we're very friendly. I will definitely come back.

Stayed in January 2024

Noise from the street.

Nice location. Spacious apartment with all you need.

Stayed in January 2024

Central location

Stayed in January 2024

Booking.com agents were not able to relay my flight cancellation on time, hence I had to pay for 1 night where I could have been eligible for a refund.

Location - very accessible to nearby attractions, grocery and restaurants, and family friendly.

Stayed in December 2023

Just a bit tired and tatty.

The apartment was perfectly adequate, staff were lovely. Had everything I needed.

Stayed in December 2023

Bathrooms are a bit run down

Location

Stayed in October 2023

Strange smells in the hallways

Great location . Access to a verandah for fresh air. Kitchen facilities . Aircon running before we arrived

Stayed in December 2023