2 Macalister Street, 4740 Mackay, Australia
#28 of 64 hotels in Mackay
Guests' ChoiceBased on 2248 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
9.0
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: April 18, 2024
Michael
AustraliaIt was close to visit our friends Staff were most obliging. Room clean and comfortable
Stayed in April 2024
Reviewed: April 17, 2024
Luke
AustraliaNothing I didn't like ,it's amazing for a cheap motel
Location I'd perfect and staff were very friendly and polite rooms are nice enough for what it is and price wolill definitely be back
Stayed in April 2024
Reviewed: April 8, 2024
Robert
Australianothing
very good value and central to the cafes and parklands
Stayed in April 2024
Reviewed: April 6, 2024
Ganizani
AustraliaShower cleaning has opportunity to improve.
Motel is always good each time I stay, this occasion was good but the cleaning standard was dropped a bit. Will stay at the motel again.
Stayed in March 2024
Reviewed: April 5, 2024
Paul
AustraliaSpa room was a bit dated. No shower curtain for spa/shower and it is a bit dangerous having to climb over the edge of tub to get in.
Good location and parking behind property. Included a breakfast. Had jug, toaster, tea and coffee and biscuits. Had a good size fridge and TV. Great size room for a family. Clean linen and comfortable bedding.
Stayed in March 2024
Reviewed: April 4, 2024
Kathleen
AustraliaThe shower could have had a little more pressure.
The staff were very friendly and welcoming on arrival. The room was extremely clean and the beds were very comfortable. Breakfast was a nice inclusion and the lods loved the set-up of 'pick your own'. The rooms were extremely quiet and comfortable. Woukd highly recommended. Excellent value for money
Stayed in April 2024
Reviewed: March 29, 2024
Matthew
AustraliaThe beds were extremely comfortable the room was very clean. We loved the second door at the back of the room to access the pool. It was so close to the city centre and a 5 minute walk along the river led you to the Blue Lagoon & Caneland shopping centre. Also the staff including the manager were very helpful and welcoming super friendly.
Stayed in March 2024
Reviewed: March 26, 2024
Zielke
AustraliaNothing really
Easy access to all to see
Stayed in March 2024
Reviewed: March 24, 2024
Sarah
AustraliaOur room was right beside the pool so didn't feel terribly private. We had to leave the curtains closed on our big windows. The chatter of other guests and their children playing didn't bother us though as the motel had a friendly vibe. The room was air conditioned however we don't like to sleep with aircon on so it was hot during the night (no ceiling fan). The security grill on the window didn't lock so I felt a bit uneasy with the open window beside me during the night.
While dated, our room was spacious, clean and comfortable. The king size mattress and pillows were fresh and good quality. The breakfast supplies of cereal and toast (which we collected from reception) made mornings simple. The weekend receptionist was friendly and helpful. It's a very short walk to a good choice of restaurants and cafes.
Stayed in March 2024
Reviewed: March 22, 2024
Anne-maree
AustraliaNothing
Value for money and great breakfast included
Stayed in March 2024
Reviewed: March 16, 2024
Tatjana
LuxembourgThe location is in the city centre and close to the lagoon. Light breakfast provided on check-in which you could choose yourself and take it to the room. Swimming pool is great
Stayed in March 2024
Reviewed: March 14, 2024
Heather
AustraliaBathroom needed an update but was clean .
Great location, easy walk to restaurants and shops. Staff friendly and helpful
Stayed in March 2024
Reviewed: March 7, 2024
Belinda
AustraliaNo hot water in our room and it was a bit noisy.
The room was clean and tidy and the location was great.
Stayed in March 2024
Reviewed: March 4, 2024
Jayne
AustraliaFriendly staff Lovely pool Comfy bed
Stayed in February 2024
Reviewed: March 2, 2024
Kathryn
AustraliaBooking included breakfast, but we were not able to access because we arrived after hours, and food was located in the reception area. Room had all of the facilities to make your own breakfast though - if you BYO.
Flexible bed arrangements. Able to accommodate lots of children. Needed 7 separate beds. They were able to provide 2 rooms next to each other. Great for groups traveling for sports or dance activities.
Stayed in March 2024
Reviewed: February 25, 2024
David
AustraliaGreat location and very clean room
Stayed in February 2024
Reviewed: February 23, 2024
Scott
AustraliaGreat location
Stayed in January 2024
Reviewed: February 21, 2024
William
AustraliaSaid maid service was every day but we had to go to office for clean towels on day three as no maid had been in since our arrival
Central to all amenities
Stayed in February 2024
Reviewed: February 21, 2024
Brilly72
AustraliaBed was very firm. Too hard for me
Great spot and good size rooms
Stayed in February 2024
Reviewed: February 17, 2024
Leonie
AustraliaNothing
We usually stay here when travelling though Mackay. It is comfortable, clean and quiet.
Stayed in November 2023
Reviewed: February 6, 2024
Tamie
AustraliaMaybe the bathroom could do with an update but bathroom and rooms very spacious clean and the bef was very comfy
Location cleanliness
Stayed in February 2024
Reviewed: February 6, 2024
Leonie
AustraliaNothing.
We stay here whenever we are in Mackay. Quiet spot, clean units, hot water, nice aircon, comfortable bed and the staff are always friendly.
Stayed in February 2024
Reviewed: February 5, 2024
Sharon
AustraliaThe property is dated but the price reflected this so not really a negative.
Fantastic location. Bed and pillows seemed new and were very comfortable. Receptionist was very friendly and helpful. Included breakfast was a bonus. Have stayed here several times and will again.
Stayed in February 2024
Reviewed: February 5, 2024
Dyan
AustraliaThe motel was fully booked, which was good for the operators. However, the lack of allocated and marked/lined parking bays resulted in inconsiderate people taking up 2 car parks. Several guests, including us, had to park on the street when 3 more cars could have easily fitted in if the bays had been numbered. A second dinning chair would have been nice. Room had a musty smell at first. However, this did disappear after several hours of running the A/c.
Very central to all shopping and restaurants plus our sporting venue.
Stayed in February 2024
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