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  5. Reviews of Montana Palms Resort

Reviews of Montana Palms Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

32-38 Montana Road, Mermaid Beach, 4218 Gold Coast, Australia

#51 of 123 hotels in Gold Coast

Guests' Choice

Review Score

Based on 291 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2024

    8.0
    Very close to the beach
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    It’s not a new building so some parts felt a little dated however the tiling in the bathrooms looked fresh.

    Very close to the beach, the apartment had plenty of appliances etc that we needed and it was spacious. Underground car park was great.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    A great apartment, good value for money over Easter weekend.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The apartment complex allows smoking on balconies, we didn't like that the apartment under us was smoking all day and this would then waft up into our balcony and inside, so often we couldn't sit on the balcony. Apartment does need a refresh, some may not like that there are stairs and no lift but this was fine for us.

    We really enjoyed the pool and the outlook from our apartment over the pool. The location was excellent, a very short walk to the beach and close to surf club or tavern for easy dinner. Apartment was spacious and great to have 2 bathrooms/toilets. The apartment was great for our 3 kids.

    Stayed in April 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, close to beach and good restaurants.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    No Air conditioning in bedrooms

    Location and size of unit

    Stayed in December 2023

  • Reviewed: January 19, 2024

    7.0
    Great location, with all that you need.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 18 nights

    The intercom / door entrance system didn't work & the WIFI was extremely poor.

    A short walk to the beach.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Perfect for our trip would recommend and stay again
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Well set up apartments great location and awesome pool and great off street parking

    Stayed in December 2023

  • Reviewed: January 1, 2024

    7.0
    Good location.
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Was given the wrong room and had to pack my things up and relocate. This was an error by the hotel. Frustrating given it happened late at night, but wasn't intentional.

    Close to beach. Spacious.

    Stayed in November 2023

  • Reviewed: January 1, 2024

    9.0
    Very pleasant stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The location was great , convenient , close to cafes , shops and the beach

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Very comfortable and convenient.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights

    There were no negatives although the cost has eascalated greatly versus previous years when we stayed at the property.

    The property is a short walk to the beach and good cafes. If you don't want to walk to the beach there is a great pool in the grounds.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Great stay - met all our needs.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Entry and exits - a bit dated

    Worked well for our group. Undergorund, off street parking.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    7.0
    Close to the beach
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Overall it was a good stay, it needs to be updated to look modern within the unit.

    Great location, not far from large shopping centre and tram.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Adequate accommodation, good value for money.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Disconnect between underground garage and unit, with difficult stairs, and no lift. We were told of the situation before arrival. This is not the fault of the property: the location was good, but the bus stop showing on Google maps was not functional due to extensive road works, and too far to walk to the next available bus stop, so we were prevented from using public transport.

    Comfortable, roomy, good location near a few eateries. Good outdoor pool and heated spa.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Fantastic location and facilities
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    The rooms were a great size but the fan in the kids room and lounge room did not work when we wanted them to. Mysteriously the fan would turn on 12 hours after we had tried turning it on. The non stick fry pans were not useable as the non stick coating was non existent

    The location - was only a short walk to the beach, size of the rooms, having a washer and dryer, large kitchen, having an ensuite and bathroom. Outdoor patio area was great. Overall, the landscaping, garden area and pool was fantastic. Also, the security of the underground parking and having 2 sets of keys.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    There was not a proper duvet cover but only sheets.. it wasn't a.big problem just my personal preference.

    The pool. Great location.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 12 nights

    The units are in much need of a deep clean - washing machine seal was mouldy, around sinks needs a good scrub etc. Curtains desperately need updating as every time you opened them or touched them white chalky powder went all over your hands and clothing. Our bed was comfortable enough but the beds my kids had you could feel every spring and needs to be replaced.

    Great quiet location. Short walk to beach and cafes. Rooms are a decent size, great view from balcony. Pool and grounds are maintained well. Neat and tidy. Owners are easy to deal with.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    cleanliness could of been a lot better but location was great
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 8 nights

    cleanliness could of been better. mat stained, dirt behind the tv never pulled out, lounge room fan and light didnt work toilet brushes needed to be replaced and crumbs and specks in the knife and fork trays

    location was great parked the car and used buses and trams to get around

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Fab location, comfy and roomy
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing. It was lovely and so relaxing.

    Great location, easy walk to beach at end of the street, tram and Pacific Fair. Very comfy recliner couch and chairs, nicely laid out apartment, and well stocked kitchen. The pool looked enticing, but it was winter and a bit too chilly, even for us Canberrans.

    Stayed in July 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    No elevators had to use stairs.

    The location was great, right in the middle or close to everything!!!!

    Stayed in October 2023

  • Reviewed: September 12, 2023

    9.0
    Lovely place to stay for a family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Needs a deep clean behind the beds

    Great pool and spa, close to beach and easy walk to many places, comfortable beds, nice kitchen, had a washing machine and dryer.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Montana Palms (7 nights)
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The bed and pillows in this apartment were uncomfortable and need to be updated! The washing machine wouldn't start during my stay and there were no manuals provided (although I also own a front loader). There was a lot of construction noise during the day and roadworks at night, but that's the GC for you.

    The apartment (No. 20) was on the top floor with a pleasant outlook and was mostly clean throughout. Basic toiletries and cleaning products were provided, but no coffee facilities. The grounds were nice and there is a fantastic Cafe down the road.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Weekend family getaway
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment was lovely and only a very short stroll to the beach, surf club and cafe.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    9.0
    Great place and great location.
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    N/a

    Good sized room, comfortable and good facilities.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    9.0
    Great location near the beach, restaurants and shops, lovely property - well maintained
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Stairs

    Great location, quiet, nice unit

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    Beautifully light filled unit in a great location with pool and secure parking.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The WiFi cut out and couldn’t get back on after day 4 of a seven day stay. Needed a bit of a deep clean and possibly some cleaning products to use while staying. Could use some staples like salt, pepper, oil and dishwashing liquid.

    Loved the pool and location of the unit. The living area was light filled and airy. A great size for a family of four. Felt secure and safe and loved the local facilities so close by. Great secure parking.

    Stayed in July 2023

Showing 1 - 25

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