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Yulara Drive, Yulara, 0872 Ayers Rock, Australia
16 March 2016
눉The bunk beds were totally unsuitable for a person with back and leg problems to the extent that I could not get down to the very low bottom bunk and it was impossible for me to access the top bunk - not even a ladder available. Some of the pavements needed attention. Ordered soup in the restaurant, waited 10 minutes for it to arrive while my wife had salad from the salad bar. When waiter was asked, ' when is the soup coming?' Reply was oh, it is on the salad bar, help yourself - since when is soup salad?
눇Swimming pool was pleasant. Staff dealt with our problems and had to be switched to the hotel.
8 March 2016
눉Check in staff explained everything to tourists & took time to book them on tours even though a long line (this is ok, helpful to them) but when I made an appointment w assistant manager to ask about accommodation etc to bring groups on retreat she repeatedly refused to answer any questions, show me anything at all, wouldn't even tell me if the shuttle was free or not, just kept insisting I call Sydney. Plus for $28 breakfast there needs to be soy milk option, & the eggs need to be nice & not cool & coagulated.
눇Great a/c. Toilets and showers were always clean. Aboriginal ladies on check-in were a delight
12 March 2016
눉The room needed a broom.
눇Ryan at the front desk was wonderful. He helped make me very comfortable and went above & beyond to help me make my stay wonderful.
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