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Resort Drive, 4803 Hamilton Island, Australia
16 April 2016
눉Tiny ants everywhere, but it's the tropical climate and it's their home, so it's understandable. After asking staff, they sprayed the room and it wasn't a problem anymore. There was a problem with electricity so we got moved to reef view hotel for one night, didn't like the hotel, much prefer bungalow. Next day there was a confusion with bungalows as they moved us to the bungalow next to our original one, because our original one wasn't done by housekeeping (although staff at the reception had sent us over as it was done, but then they realized it's not done and gave us keys from the new one, but actually there was a family already staying as we saw through windows approaching the door, there was stuff everywhere. I mean, I would not want my bungalows keys to be handed to strangers.. Must be mess up in their system, but after requesting our original bungalow back, we got it. I wanted the same view and everything, trying to forget the night at the outdated reef view hotel. Didn't feel like staying in three different locations on one weeks vacation. But even with all of that, our stay was amazing, nothing can overshadow the beautiful island, bungalows and great staff! Cleanliness was good, but not great. We found used tissue underneath the bed, on the glass doors you could see tiny little palm prints from families that were staying there before, and there was some papers and sponge thrown just of the deck in plants, however after asking housekeeper to pick it up, he did.
눇Location in beautiful rain forest with wildlife at your doorstep with wallabies jumping around. Bed was supercomfy and big, it had space for us two and a baby as it was too small to sleep in the cot. Breakfast choice from three different locations, water sports equipment included in price was great. We liked our stay very much, highly recommended!
10 April 2016
눉For such a beautiful high end resort the food was horrible, both the value and the actual quality. It's not like you are on an island in the middle of the Pacific, they have a daily barge of food coming in but the quality is still terrible and we ate at all the restaurants during our stay. Also pools are overrun by kids. An adult only pool would be a great idea. Overall, just not the special experience I'd hoped for and expected.
눇Seamless arrivl and departure process, clean and modern room with the ability to cook light meals.
22 March 2016
눇The location was very peaceful and relaxing
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