1 Paradise Island,Surfers Paradise, Surfers' Paradise, 4217 Gold Coast, Australia
#110 of 122 hotels in Gold Coast
Guests' ChoiceBased on 1320 hotel reviews
6.9Cleanliness
6.8
Comfort
7.0
Location
8.9
Facilities
7.3
Staff
8.1
Value for money
7.6
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Colin
AustraliaAll was good. No issues .
Always enjoy the stay close to central Surfers Paradise and the beach a couple of blocks and normally the room has a view over the canal and fish occasional are jumping about in the water . Relaxing stay as per normal .
Stayed in March 2024
Reviewed: April 15, 2024
Bryan
AustraliaThe apartment balcony was not very clean. The bathroom / kitchen could do with an upgrade, tiling etc was 20 years old at least!
The pool was excellent! The overall property was very pleasant and a good location for access to Gold Coast activities!
Stayed in April 2024
Reviewed: April 14, 2024
Bec
AustraliaNoisy AC Joined together beds No bus cards available as per room info pack No restaurant looked a little deserted Little lack of cleanliness
The location Pool area Liked that we could secure parking above as vehicle too high
Stayed in April 2024
Reviewed: April 14, 2024
Geneveve
Australiawas not informed about the $200 payment that needed to be made in exchange for a single room key... not very happy about this. Still not entirely sure i got the deposit back. We asked for an extra towel and they said we would be charged for this so we decided not to get them...
good location, walking distance from cavill ave, easy access to ubers, nice pool and hot tub, and a pretty decent hotel / room space, great for a short trip.
Stayed in March 2024
Reviewed: April 12, 2024
Kamaljit
AustraliaEverything is good but there were many hair on the sofa which is not hygienic.
Pool side view
Stayed in April 2024
Reviewed: April 12, 2024
Penni
New ZealandThe room was not clean and had broken fixtures old rusty broom pigeons live on the balcony leaving their droppings sitting on the balcony also and we had been upgraded??? We wondered what the other one then looked like it was quite disappointing.
Facilities great
Stayed in April 2024
Reviewed: April 10, 2024
Lance
AustraliaBed was a bit old and due for replacement
Location
Stayed in March 2024
Reviewed: April 10, 2024
Sharlene
New ZealandRoom could have some maintenance as broken hob etc
Great location, pool area good and lovely staff
Stayed in April 2024
Reviewed: April 8, 2024
Colin
AustraliaAll went well enjoyable stay close to Restaraunts and nice walk to beach .
Stayed in March 2024
Reviewed: April 1, 2024
Colin
AustraliaThe stay was enjoyable short stroll to restaurants and the beach conditions were good
Stayed in March 2024
Reviewed: March 24, 2024
Craig
Australiano one was in attendance at the office, it was all locked up as with the front door at the appointed time, had to hunt for a phone number to get someone to open up and give us a key.
nicely appointer room, the lounge was old and worn as with the carpet, the bed was comfortable and the shower hot and heaps of water pressure
Stayed in March 2024
Reviewed: March 23, 2024
Jacqueline
AustraliaHaving to climb in the bath to have a shower was not safe for an older person.
It was clean a well appointed
Stayed in March 2024
Reviewed: March 22, 2024
Erin
New ZealandThe rooms were very outdated, the curtains didn’t cover the entire window, the door was very hard to open. The room smelt like a dusty old people’s home and the wifi was shocking to say the least.
We loved the facilities, pool, gym and sauna. It was very central in walking distance to many things. Very affordable.
Stayed in March 2024
Reviewed: March 21, 2024
Sisze
AustraliaNo undercover parking
Location facilities
Stayed in March 2024
Reviewed: March 16, 2024
David
AustraliaGerman cockroaches in shower (pretty bad) No shower extraction fan in bathroom,ceiling fan dirty. Top of microwave oven shelf was not properly cleaned.
Very located to all amenities.
Stayed in March 2024
Reviewed: March 11, 2024
Lata
AustraliaOld needs refurbish
Large area
Stayed in March 2024
Reviewed: March 5, 2024
Colin
AustraliaThe stay was very good and Facilities were excellent -- Pool and Restaraunts were close approximately 2 blocks walk may be 800mtr .
Stayed in February 2024
Reviewed: March 5, 2024
Kathleen
AustraliaA Cafe
N/A it would have been better if restaurant
Stayed in February 2024
Reviewed: March 3, 2024
Peter
AustraliaUnlike my first stay, my room was very small. Run down and in need of repairs. Walls were plugged paper to cover over holes. Rust in bathroom. Toilet didn't flush properly, only lightly. Shower head needed replacing. Old draws that didn't work well. Plus couldn't use balcony because of all the pigeon poop. It needed to be hosed down before my arrival.
Beautiful surroundings. Friendly Staff. Close to city and beach.
Stayed in March 2024
Reviewed: February 29, 2024
Elizabeth
United KingdomThe bathroom was a bit dated. Television remote didn’t work in lounge but we managed by change on tv
Its location, size of the room, it had a bath, price was good, free parking
Stayed in February 2024
Reviewed: February 26, 2024
Elizabeth
AustraliaNothing all was good
The staff were very welcoming. The room was very clean and comfortable. Very close to the venue we had come to visit.
Stayed in February 2024
Reviewed: February 26, 2024
Kelly
AustraliaThe room wasn't as clean as I liked Dead cockroach in the foyer of the room Ants in the kitchen and shower
Great location Amazing pool and facilities
Stayed in February 2024
Reviewed: February 22, 2024
Sharon
Australiai Expected an allocated parking space when i paid for this accommodation. We had limited parking when we arrived downstairs underneath but when we arrived back after our evening out there was absolutely no parking for us in designated parking areas. We were advised by staff that regulars probably took up the parking areas. We were not happy. Also, the room needed a lot of maintenance. We gave the guy at the front desk a list of what needed to be addressed. Eg Black Lines on the Tv, rips in curtain and valance, table on balcony falling apart, Knob on shower is broken was just a few.
Location was great and close to all we wanted to visit. Staff were very helpful and friendly. Pool areas was very relaxing and clean. with walking distance of Cavill avenue and shops.
Stayed in February 2024
Reviewed: February 19, 2024
Sheena
AustraliaThat’s the room had a washing machine and dishwasher with no uses to it
Room was great, decent size. Had everything you need utensils wise. Location is great, within walking distance to the beach and cafes/ restaurants. So when you didn’t want to cook you can always eat out. Have different transportation options from the train, taxi and bus or just simply walking. Which is good, because you can pretty much walk around the block heaps of attractions near by from the sling shot, ifly( indoor skydiving) can surf the wave. Or hit the Q1 sky point. Look over the city. Staff were friendly and helpful.
Stayed in January 2024
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