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290 Pacific Highway, Charlestown, 2290 Newcastle, Australia
16 February 2016
눉the room wasn't cleaned properly. On arrival found a cockroach in the bathroom and hair in the bar fridge. The fridge was broken and when the room was "cleaned" the next day, housekeeping left dirty cereal bowls out? Really poor service when I rang concierge and the fact that room service stops at 9pm, defeats the purpose. Would never stay there again.
14 February 2016
눇Breakfast was very good, specially the croissants. Staff very helpful.
15 February 2016
눉Outdoor parking not under cover but for us this wasn't an issue.
눇Our room was clean, comfortable, modern decor, quiet and with a beautiful view. The staff were delightful and professional. There were a few steps to get to our downstairs room but you can walk around the building to rear entrance so no problem. We deliberately chose Charlestown rather than the heart of Newcastle (which is a short drive to restaurants etc. ) as it's quieter. We would definitely stay here again.
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