51 Macrossan Street, 4877 Port Douglas, Australia
#62 of 185 hotels in Port Douglas
Guests' ChoiceBased on 636 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.6
Staff
9.5
Value for money
8.7
Free WiFi
7.8
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End of dialog contentReviewed: 17 April 2024
Narelle
AustraliaNothing
Great location and very comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Jennifer
United KingdomNo cooking facilities in room
Location. Very helpful staff. Comfortable room
Stayed in March 2024
Reviewed: 3 April 2024
Josie
United KingdomThis is a lovely property and very quiet despite being in a very central convenient location. Some if it is a bit tired, but it is very clean.
Stayed in March 2024
Reviewed: 2 April 2024
Helen
United KingdomThis is a fabulous central location for exploring not only the town but also the surrounding area. The underground carpark was a bonus. We loved the quirky nature of the room (we had a studio). The staff were really helpful and lovely which made everything easy. The starter pack in the room was a nice touch.
Stayed in March 2024
Reviewed: 28 March 2024
Brunsdon
AustraliaI know Port Douglas well and this hotel is in a great location. It's clean and well managed and has a pool. A pool is important in Port because the beach is very ordinary. Most beaches that far up the coast are a disappointment.
Stayed in March 2024
Reviewed: 20 March 2024
Jodie
AustraliaTV should be mounted on the wall!
I loved the spa!!
Stayed in March 2024
Reviewed: 18 March 2024
Jo
AustraliaPillows were uncomfortable
It was close to everything
Stayed in March 2024
Reviewed: 18 March 2024
Linda
AustraliaGreat location , nice welcome
Stayed in December 2023
Reviewed: 15 March 2024
Paul
AustraliaThis is not a hotel for people with mobility challenges getting up stairs and in to in room stas could be a challenge for some. No lifts for a 3 story building. The building is getting older and needs a restyling to remain contemporary. Dark rooms.
The staff are great, pool and location are very good.
Stayed in March 2024
Reviewed: 11 March 2024
Zoe
AustraliaWas a really great stay, enjoyed ourselves a lot, thank you for your hospitality during our stay!
Stayed in March 2024
Reviewed: 26 February 2024
Victoria
AustraliaN/A
Spacious, clean and comfy
Stayed in January 2024
Reviewed: 11 February 2024
Caroline
United KingdomZero
Location top end
Stayed in February 2024
Reviewed: 30 January 2024
Xin
AustraliaThe room seems not be the one I booked online. The room (indoor part) is extremely small with no place to put even a carry on size luggage. Kitchen and dining table (the only place to take a sit) is placed outside of the room with no aircon, it’s extremely hot and when the lights are on at night, the lights attract insects, this made having dinner very unpleasant.
Good location. Clean room. Powerful A/C :)
Stayed in January 2024
Reviewed: 30 January 2024
Dian
AustraliaThe stairs to the room with bags 😩
Lo ed the room with the outside living area balcony. Very impressive . Great location
Stayed in November 2023
Reviewed: 8 January 2024
Adam
AustraliaPool area is small and no lifts so going up to the third floor was a struggle with the suit cases. We did do a late check in and early check out so no interaction with the staff at all during our stay.
The property was in a great location and had everything you needed. The pool was great for relaxing days in the sun but the pool area is quite small so one time we couldn’t find any sun beds to use and went to the beach instead. The staff were helpful in the lead up the booking with the cyclone issues and were flexible if we needed to adjust the booking.
Stayed in January 2024
Reviewed: 7 January 2024
Glover
AustraliaLocation was superb
Stayed in January 2024
Reviewed: 7 January 2024
Fenella
AustraliaNone
We stayed in a room with a private spa on our balcony. The room was clean and huge, the spa was fantastic, and the large pool was so great. Location was also perfect to get to the marina for a day on the reef, or to walk to local shops and the local beach
Stayed in November 2023
Reviewed: 6 January 2024
Ruth
AustraliaClean and didn’t hear any other people staying in the rooms close by. Not over crowded.
Staff were terrific to deal with. Answered any questions we needed answering.
Stayed in January 2024
Reviewed: 6 January 2024
Alex
AustraliaNothing at all
Great location. Kim & James are among the best accommodation hosts / managers I have ever encountered, so helpful, hardworking and professional. I very rarely give feedback, but it is a pleasure to endorse this property. We will return.
Stayed in January 2024
Reviewed: 11 December 2023
Miriam
AustraliaGreat location and friendly staff .
Stayed in December 2023
Reviewed: 4 December 2023
Eve
AustraliaPerfect location right around the corner from the Main Street. Staff were so friendly and accommodating.
Stayed in December 2023
Reviewed: 22 November 2023
Linda
AustraliaLourve Door on toilet - not pleasant Having to climb into spa to get to the shower. No space in bedroom - all luggage had to be kept in bathroom. No space for charging devices except in bathroom Advertised as a studio but no chairs to sit on( inside where air-conditioning was. Implied a kitchenette which only had enough for a bread & butter plate.. No space or sink and had wash up...you got it in the bathroom. And no lifts in a multi level hotel - inconvenient.
Location. Extremely clean friendly staff
Stayed in October 2023
Reviewed: 14 November 2023
Richardson
AustraliaDidn't like that there is no lift. You have to carry your luggage to third floor
Like location. Pool was good. Clean
Stayed in November 2023
Reviewed: 12 November 2023
Jodie
AustraliaI would not say I " didn't like" because this is a magnificent place to stay, however rooms are smaller than expected & the Beds a little on the firmer side.
Management, location., facilities
Stayed in August 2023
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