24 Mount Street, Perth CBD, 6000 Perth, Australia
#75 of 96 hotels in Perth
Guests' ChoiceBased on 1818 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
8.4
Facilities
7.2
Staff
8.1
Value for money
7.5
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Darryl
AustraliaWE WERE NOT GIVEN OUR BED PREFERENCE. I HAD TO ASK FOR IT TO BE CHANGED AT 2.30PM. IT WAS FINALLY CHANGED AT 6.30PM. I NEED THIS CHANGE DUE TO MEDICAL REASONS. I FELT LIKE I WAS A BOTHER. PARKING IS HORRENDOUS OUTSIDE. YOU HAVE TO PARK OUTSIDE AND COME INTO THE HOTEL TO BOOK INSIDE PARKING. WE HAD TO PARK ABOUT 600 METRES FROM HOTEL AND WALK TO HOTEL TO BOOK IN AND GET APPROVAL FOR INSIDE PARKING. CRAZY!!!!!!!!
Stayed in March 2024
Reviewed: 15 April 2024
Mark
AustraliaSlightly dated
Central location
Stayed in March 2024
Reviewed: 13 April 2024
Colin
AustraliaThe carpet on our floor and in the elevators was old and stained
The convenience to the city. Staff were lovely
Stayed in April 2024
Reviewed: 13 April 2024
Nicola
AustraliaThe beds were very hard and had a sore back everyday. The cleaning of the bathrooms need more attention to detail as there was still dried conditioner on the walls and some other dirty bits.
The staff were friendly and happy to help when I wasn’t satisfied with the AC not working in my room properly.
Stayed in April 2024
Reviewed: 11 April 2024
Benjamin
United KingdomRooms were pretty dated and a little tatty. Could do with a refresh, but for the price, the value seemed ok.
Great location and friendly staff.
Stayed in March 2024
Reviewed: 10 April 2024
Dunlea
AustraliaKitchen didn't have a sink. Parking was expensive.
Great position in Perth. Staff were friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Leanne
AustraliaCard didn’t work to get up the lift and into the room which was frustrating. I also wanted to take my breakfast to my room and wasn’t allowed.
The location was excellent, staff helpful
Stayed in April 2024
Reviewed: 9 April 2024
Rebecca
AustraliaThe beds bordered on a bit too firm for my liking (but were not lumpy). The decor was looking a little bit worn, but easy to overlook with friendly staff and a good price point.
The staff were friendly, helpful and went above and beyond. The location is great, easy access to public transport and a short walk into central Perth. I really liked that we could turn the air-conditioning off over night and maintain a good temperature.
Stayed in April 2024
Reviewed: 9 April 2024
Tammi-lynn
AustraliaAll was satisfactory
Didn’t have breakfast there but it smelt delicious
Stayed in April 2024
Reviewed: 8 April 2024
Margaret
AustraliaStayed two nights with friends in a 2 bedroom suite. It had 2 bathrooms and was very comfortable with separate lounge. The hotel had a restaurant, bar and laundry facilities on a separate floor which came in handy as we stayed in the hotel after a tour. It is in walking distance to the city centre, about 10 mins, and very close to the botanical gardens. Would definitely stay again :)
Stayed in March 2024
Reviewed: 8 April 2024
Munkhbileg
MongoliaI itch all over when I sleep in the bed.
Location
Stayed in April 2024
Reviewed: 6 April 2024
Lee
AustraliaThe men were rude apart from Kem.
The receptionist was a hoot. AMANDE.
Stayed in March 2024
Reviewed: 6 April 2024
Darren
AustraliaCold shower, dirty carpet
Great location. Friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Lynne
AustraliaRooms are very spacious bed was really comfortable. Outside noise from freeway minimal. Staff were very friendly and helpful. Parking is tight if you have a large car.
Loved its location easy to walk to places to eat and shop. Easy Walk to Elizabeth quay. Plenty of places to eat close by
Stayed in April 2024
Reviewed: 5 April 2024
Rosana
AustraliaSmelly beddings
Good
Stayed in April 2024
Reviewed: 3 April 2024
Ian
AustraliaTelevision constantly stopping No robes
Breakfast good but expensive
Stayed in April 2024
Reviewed: 30 March 2024
Cindy
AustraliaThere’s a baby cockroach in the room. So, the houskeeping has to be more aware with underneath the bed.
All are perfect!
Stayed in March 2024
Reviewed: 24 March 2024
Ward
AustraliaPaid $30.00 for secure parking, checked the size of my vehicle then sent me to a spot where vehicle did not go close to even fitting , eventually sorted but parking bays don’t suit 4x4s
Breakfast was first class , location exceptional
Stayed in March 2024
Reviewed: 18 March 2024
Johan
France- croissants were solid rock - "pain au raisin" & "croissants" were tagged "pastries". They are "viennoiseries".
Mary the night agent was really accomodating despite late check-in.
Stayed in March 2024
Reviewed: 18 March 2024
Salamanca
ColombiaSome of the structure of the hotel is old, the cleaning of the room wasn't perfect. The sofa of the rooms was dirty
The location is incredible
Stayed in March 2024
Reviewed: 14 March 2024
Abigail
AustraliaThe exhaust fan was pretty dirty with a lot of grime. The bathroom grout needs proper cleaning . The toilet had this weird smell which is pretty usual as this is my third time staying at the hotel. Other than that everything was pretty cool and comfortable.
Suitable for families and affordability.
Stayed in March 2024
Reviewed: 13 March 2024
Rian
JapanThere is no desk or high table, the room is spacious but it is a poor usage of space. The free wifi does not work sometimes.
Location is good, able to walk to central Perth. There is not much noise.
Stayed in March 2024
Reviewed: 13 March 2024
Lesley
AustraliaLocation
Stayed in February 2024
Reviewed: 13 March 2024
Michelle
AustraliaHeard next door's toilet flushing; day curtains didn't close right up; $100 room bond is absurd - too expensive; only 1 face washer for 2 people in room; very lousy with teabag and sugar allocation; room not serviced one day (bins overflowing and no new towels etc); receptionist couldn't give general directions to Barrack St Jetty; one of 2 lifts out of order the whole time.
The soft bed and pillows
Stayed in March 2024
Siegsdorf, Germany
Córdoba, Spain
Frascati, Italy
Röstånga, Sweden
Sydney, Australia
Istanbul, Turkey
Lévis, Canada
Nainital, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content