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Cnr Argyle Street & Lewis Street, North Hobart, 7002 Hobart, Australia
17 March 2016
16 March 2016
눉I booked this weekend on line and going by the website decided to book 2 rooms, 1 for myself and 1 for my brother and his wife, believing that there wouldn't be enough privacy in 1 room. When we arrived the receptionist said she had had about 15 calls for accommodation that day and that the hotel was booked out! Going to our rooms we realised that in fact they would be suitable for us to share so I went back down to the reception and told the receptionist this, after all she could sell the room, seeing as there was such a shortage of accommodation. Her reply was that she couldn't do it for that night as you had to give a 24 hour cancellation !!!!!! seriously I could understand this if I had rang at the last moment BUT I was on the premises! I could do it for the next night, however I had to pay another $40 to move into my brothers room! I really don't understand this and was very disappointed about it all, it made no sense to me at all, after all there was no room to clean, it was already clean, there was absolutely no reason she could not have sold that room. Think you may need to review that policy. I was visiting Hobart with my brother and his wife, they are residents of Tasmania whereas I live in Queensland. Probably won't book with Rydges again after this.
눇central position and pleasant surroundings
15 March 2016
눉Need to provide a proper matress for the portacot
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