My room had very noisy air conditioning that also made me blocked up and hard to breath. I couldn’t open any windows instead of the air conditioning.. so I couldn’t sleep.

My room was recently refurbished it looked nice and comfortable

Stayed in April 2024

The location was up a long hill from North Sydney Station. It was very confusing to find as they are building a new metro station right next door & there is construction everywhere. You had to enter the property via the bar area, which was a bit underwhelming. They were doing renovations on the property as well, so there was constant noise in the lobby all day long.

The room was clean & modern. The bed was king sized and comfortable. There was adequate toiletries in the bathroom. There was event a shattaf (toilet gun) to use with the toilet

Stayed in April 2024

Cleanliness due to renovations

Nice rooms

Stayed in April 2024

The ac wasn’t working well The main bedroom was too hot and uncomfortable

Good size and space

Stayed in April 2024

When we got there we couldn’t check in for some reason. The lady at reception didn’t seem to know what she was doing and there were four of us waiting to check in. This was after 2pm. We were supposed to have a fold out couch as bed but don’t have one so we had to ask reception for a portable bed which they sorted out quickly.

Decent location and the room was recently upgraded

Stayed in April 2024

Was here during construction, something complimentary would have been nice to offset the construction zone we had to negotiate. The room felt unfinished with just one chair for two people but plenty of room for a more comfortable set up.

The location was quite good.

Stayed in March 2024

Ridiculous that we have to pay for the underground parking. It should be included in the price. Was not happy.

Stayed in March 2024

Practically a construction site. No warning given, room was very expensive and barely 3 stars. Had to pay for parking on top. Very basic, outdated fixtures, furniture and decor. Shower curtain in bathroom.

Early check-in

Stayed in February 2024

-construction ongoing -stayed for 15 days, sometimes the room was cleaned well and sometimes not so much.

big bed and rooms easy access to North Sydney CBD by walking, and city center by bus or train

Stayed in March 2024

The building is undergoing renovation, as advised on their website and noted pre-booking. The extent of this during my stay was unexpected. A lot of coming and going by workers using the few lifts. Quite a bit of disturbance.

The view from my room was quite nice.

Stayed in February 2024

There were a couple of items that need to be rectified including the lack of hooks or hanging space for towels in the bathroom, and the lack of any cooking equipment despite the room having a full oven and cooktop. The pillows were much too thick and we felt like we sleeping sitting up.....

The room had recently been renovated and the new decor was very nice. It was very spacious and comfortable and the furnishings were very suitable for the available space.

Stayed in March 2024

Lack of communication about building half finished and partly a construction site. No water in rooms, no facilities to purchase water or food etc

Building is being refurbed which wasn't aware until we arrived. Think this should have been disclosed

Stayed in March 2024

under renovation and no tv, bar or dinner

price and location

Stayed in December 2023

The presence of a construction site nearby was noticeable and should have been disclosed. Additionally, the room felt excessively dim, impacting the overall ambiance of the stay.

The overall experience during my stay was ok. The breakfast was good.

Stayed in December 2023

Bed was the worst we've experienced in years, too soft and we rolled into the middle. Woman on reception desk was very hard to understand because of her heavy accent. Hotel was run down, though in the process of being renovated. Reception area very dark. Parking charge of $38 per 24 hours was expensive, particularly over the weekend when demand was low. Plastic milk for tea.

Parking underneath. Window that can be opened.

Stayed in March 2024

Lacked a little attention to detail.

Tidy and modern.

Stayed in March 2024

The service from staff was a let down. All the staff that we did interact with felt like they didn’t want to speak to you, and not at all welcoming.

The rooms were all newly renovated, the bed was super comfy and the room was clean inside. However, the hotel is still being renovated, the noise after 8am was a little annoying but expected as there is signage advising you of this. Our balcony was covered in grout dust and tile clips from where they hadn’t cleaned up from retiling the area. The buffet breakfast was delicious though!

Stayed in February 2024

The property is currently undergoing renovations which are much needed- some features in the room are quite run down. The request I had put in for a baby cot was not received by the property- apparently housekeeping leaves at 2 so there was no staff able to get a cot to my room when I arrived that evening. The kettle in the room was broken, I called down to reception and waited 40 minutes for housekeeping to bring a replacement but ended up having to go back down to reception in my pj’s with my infant in tow to get hot water.

The location is an easy walk from the North Sydney train station. Easy access to the US Consulate.

Stayed in February 2024

Undergoing renovations so poor facilities and bit noisy in afternoon

Location suited me

Stayed in February 2024

Cooked breakfast was cold

Stayed in February 2024

No microwave, the fridge was not functioning properly.

The location and value for money. The staff were good but their could do with smiling and be a bit more welcoming.

Stayed in February 2024

The only issue was the shower because I could not find how to turn it on so I ended up using the bathtub instead.

The location is very good, friendly and helpful staff and, a good buffet breakfast. The bedroom was big and comfortable. Pretty dated, though. It felt like I went back to the 80’s but very clean.

Stayed in February 2024

Read the above...

The hotel is being done up and the room certainly needs it - the refrigerator was so overheated it was a wonder it didn't catch fire...the shower tap needed new washers and with great difficulty I turned it on, it was dangerous as the shower was over the bath and there was nothing to hold on to. However the bed was covered in beautiful white sheets and was a dream to sleep in which is the point. There was a noise in the room above as if it was a gym both when I went to sleep about 10.30pm and again at 6am. And there was a woman's voice 'echoing' down the wall. I had no expectations really knowing the room would not be up to modern day standards. And the staff were extremely helpful.

Stayed in January 2024

Dated expensive due to renovations and disruption Noise from hotel as well as adjoining properties although warned was annoying

Location

Stayed in February 2024