Outback bar is only food venue that disappointed me ...steak was overpriced for the quality provided.Housekeeping could be based on customer preferences for morning versus afternoon.

The staff and the hotel environment are great with food and drink offering ...very reasonable. Events were really organised and original. Lobby bar was great for coffee or an irish coffee or casual lunch or dinner.

Stayed in April 2024

Did not get requested connecting rooms, couldn't check in until 3.05pm and check out time of 10 am is too early with no flexibility. Meals too expensive, no option for breakfast other than $48 buffet. In room instant coffee- no nespresso pods. Not good value for money. Would not reply to my messaging requests through the booking app yet I got daily junk email from them in the week leading up to the arrival date.

Location close to airport and Uluru. Free parking, easy access.

Stayed in April 2024

Requires choice of only buffet vs a la carte for breakfast.

Location, comfortable, relaxed, clean, beautiful pool.

Stayed in March 2024

Central location great staff clean and comfortable nice pool

Stayed in April 2024

The price is rather elevated and it feels like they have a captive audience. If you charge this amount, then at least make it five star rather than the 3/4 that it is. They have a really good training programme for staff but truth be told they need more supervisors to sharpen the service.

Great location and great swimming pool for kids. Good size rooms.

Stayed in April 2024

We were pleasantly surprised by the hotel. The buffet breakfast and dinners whilst not cheap were well stocked with plenty of choice and fresh food.

Stayed in March 2024

would have been good if interconnected rooms were an option if you have 2 children 2 adults. - we were in room 257, music is played via external speakers from very early AM, can’t leave balcony door open if music playing 24/7 - food menu is limited and same at all alacarte restaurants within sails

Well appointed room, great location,excellent housekeeping, convenient on site parking, well to iga and small set of shops

Stayed in April 2024

Location for Uluru & national park, choice of restaurants, town centre

Stayed in March 2024

Nothing

This was a beautiful accommodation for our last stop in Australia. There are amenities all within walking distance from Sails in the Desert which was great. The staff and hotel were everything we wanted. I would definitely stay here again.

Stayed in February 2024

I thought the restaurant was of a moderate standard

Very good room and location

Stayed in February 2024

We didn't eat breakfast at Sails it was very expensive; we ate lunch and the meal was very disappointing--large quantities but inedible, service was very slow from food to check BUT the cocktail was excellent.

Room was comfortable but a little dated. The cafe at a short walk was excellent value for breakfast.

Stayed in December 2023

Good location, excellent pool. Good food options.

Stayed in February 2024

Couldn't fault the hotel

The hotel was excellent. Food was fantastic, staff were friendly. Close to town centre. All tours for pick up were on time. Pool was nice and cold.

Stayed in February 2024

Bathroom wasn’t clean

Location, Facilities , good Restaurants, good customer service

Stayed in January 2024

Unable to see Uluṟu

Staff were very skilled & welcoming

Stayed in January 2024

We did not have the best experience with food (in-room dining took very long and the order was incorrect and dining at the restaurant also took a while). It certainly wasn't a bad experience though - probably just a result of a very busy time at the hotel. Would still recommend overall!

We enjoyed our stay at Sails at the Desert. The rooms were big, the resort handled most logistics which made travel easier, parking was readily available each time and the staff were nice. We didn't use the free airport shuttle provided by the hotel/resort because we rented a car, but that is a very nice benefit for guests. We also appreciated the free ice water in the lobby to refill our water bottles.

Stayed in January 2024

The pool bar looks run down in contrast to the rest of the resort. It’s all corrugated iron. The menu is just the same as inside - could be more casual. The opening hours of 12-5 are too short. People would like to buy drinks etc sooner - hence the queue at 12

Great location. Nice and clean and staff were lovely,

Stayed in December 2023

Poor food quality and very expensive

Location

Stayed in October 2023

The hotel could have provided an information booklet on trips at Uluru, there are lots of free activities and walks at Uluru but we didn't know until visiting the culture center at Uluru where they where very helpful.

Rooms were very comfortable and clean, the service Robert the assistant manager and Tia restaurant staff was excellent, facilities were good around the restaurant and offered a free shuttle. The rooms were very comfortable and clean. The field of lights was amazing and very child friendly.

Stayed in December 2023

No breakfast included in the room rate.

Great location, good size room and comfy beds.

Stayed in December 2023

Can be pricey as nowhere outside of resort to eat.

Friendly staff Spacious room Great pool lots of options to dine at the resort Shuttle bus around resort and to and from airport

Stayed in December 2023

TV’s in the room did not work, I think they are all old and need replacing. If you’re paying 5 star prices you should be getting a working television that can play things other than a welcome video.

Nice facilities, pool was amazing, the staff were so lovely!

Stayed in December 2023

On arrival our room smelled so bad we had to go back to reception. It smelled like a combination of dampness and stale cigars. Manager was surly but agreed to move us. Next room was overlooking the noisy workmen who were laying new pipes - but at least it didn't smell. Not even an apology.

Breakfast was good and Tia (breakfast host) was always smiling and welcoming. Made a nice start to the day.

Stayed in December 2023

Great location, walking distance to the local shops, tourist booking centre, gallery and restaurants. Incredible buffet breakfast and dinner, lovely pool side dining and service.

Stayed in October 2023