3-11 Water Street, 4870 Cairns, Australia
#44 of 117 vacation rentals in Cairns
Guests' ChoiceBased on 2204 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.3
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Jessica
United KingdomPool was quite squashed in
Handy for location, cooking appliances to make dinner, gym was small but great to have on site
Stayed in March 2024
Reviewed: April 20, 2024
Tibong
Papua New GuineaThe check in time was a disappointment. Had to wait until 2pm before checking in.
Location is perfect. Near shops n eateries walking distance to city center.
Stayed in April 2024
Reviewed: April 17, 2024
Pamela
AustraliaComfortable and friendly
Stayed in April 2024
Reviewed: April 16, 2024
Zharni
AustraliaLocation. Everything was within walking distance.
Stayed in April 2024
Reviewed: April 15, 2024
Anne
AustraliaThe tea bags tasted stale.
It was set back from the street and quiet. The apartment was spacious.
Stayed in April 2024
Reviewed: April 14, 2024
Debra
United KingdomVery good accommodation in a decent location
Stayed in April 2024
Reviewed: April 12, 2024
Lisa
IrelandThe only issue I had for my one week stay was that the shower tended to leak out on to the bathroom floor, making the tiles slippy when coming out. Other than that tiny issue, the apartment and complex was great.
Loved how central it was. Right next to Cairns Central and the train station. Beach is only down the road. Swimming pools were lovely and clean. Good laundry room available. Apartment was clean and AC worked well.
Stayed in April 2024
Reviewed: April 11, 2024
Amy
United KingdomGreat pools, awesome central location
Stayed in March 2024
Reviewed: April 9, 2024
Shannon
New ZealandThe man who owns the property (sorry I didn’t catch your name) very lovely and accomodating! Even held onto my bag for me while I went overseas. Comfortable stay and easy to use facilities.
Stayed in April 2024
Reviewed: April 7, 2024
Janelle
AustraliaClean room with comfortable bed. Close to shops, restaurants and has pool access also.
Stayed in April 2024
Reviewed: April 5, 2024
Janet
United KingdomNothing really
Clean comfortable location good staff helpful
Stayed in April 2024
Reviewed: April 3, 2024
Denise
AustraliaNo lift access so be tricky if u had suitcases and had to take them to an upstairs apartment.
Great location, parking every time. Room was perfect.
Stayed in April 2024
Reviewed: April 2, 2024
Remaya
AustraliaBed uncomfortable Spa quiet dangerous getting out of when wet Stairs to walk three flights with heavy cases in the wet is quite slippery
Friendly staff Location in quiet secluded street
Stayed in April 2024
Reviewed: March 25, 2024
Arleene
AustraliaNo easy to sit chair in apartment.
Close to shops and transport.
Stayed in March 2024
Reviewed: March 24, 2024
Cameron
AustraliaNice place but did not know there was no restaurant.
Nice place and convenient
Stayed in March 2024
Reviewed: March 23, 2024
Karen
AustraliaA little noisy at night & the gates all locked.
Centrally located and reasonably priced.
Stayed in March 2024
Reviewed: March 23, 2024
Jenny
United KingdomNil
Pool view, balcony, value for money, friendly staff
Stayed in March 2024
Reviewed: March 17, 2024
Vonetta
AustraliaOutside patio wasn’t pleasant & was dirty. Bed sheets weren’t wash properly & split systems as well.
The pool , big space in the apartment & utilities within the apartment.
Stayed in March 2024
Reviewed: March 14, 2024
Rachael
AustraliaNegative sarcasm from employee when dropping key off.
Clean and comfortable rooms. Close to shopping and the Esplanade.
Stayed in March 2024
Reviewed: March 10, 2024
Julie
United KingdomWell equipped, close to shops and esplanade. Easy access to pool, close pickup points for excursions
Stayed in March 2024
Reviewed: February 26, 2024
Mona
AustraliaPerhaps a little closer to esplanade ,
Air con that we could control,good facilities, well set apartment ,good value for money.
Stayed in February 2024
Reviewed: February 25, 2024
Nixon
AustraliaRooms could have been a bit larger and more space for hanging cloths 2 people 8 nights
The 3 small pools were nice and right temperature. walking distance to most places.
Stayed in February 2024
Reviewed: February 19, 2024
Diana
AustraliaBed was a little hard, 2 singles pushed together was not comfortable in middle of bed
Fantastic pools and good central location
Stayed in February 2024
Reviewed: February 14, 2024
Agnes
AustraliaNothing at this time
It was clean, accessible, friendly staff. It feels very safe for us.
Stayed in February 2024
Vienna, Austria
Bibinje, Croatia
Allen, USA
Langenburg, Germany
Antalya, Turkey
Hovborg, Denmark
Budapest, Hungary
Entebbe, Uganda
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content