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  5. Reviews of Novotel Sydney Olympic Park

Reviews of Novotel Sydney Olympic Park 4 stars

Olympic Blvd, Herb Elliott Ave, Sydney Olympic Park, Sydney Olympic Park, 2127 Sydney, Australia

#161 of 324 hotels in Sydney

Guests' Choice

Review score

Based on 2421 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night

    The curtains.

    Fantastic location, great parking an amazing service. The rooms are comfortable and clean.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Ageing bathroom and sprinklers dusty

    Excellent location Great customer service

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Expensive for a very basic room

    Close to the arena

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Family with young children
    • Superior King Room - Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Had a bit of trouble with the key card but there were people who we met who had the same troubles

    It was very close to where our concert was

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was rather small, with no microwave (would have been handy for warming baby's bottles) Fine for a night or two.

    Fantastic location & very clean facilities. Fabulous buffet breakfast!

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Room with 2 Double Beds
    • Stayed 1 night

    key cards had issues with the elevators. Everyone we spoke to had trouble getting the cards to register in the elevators to select floor numbers.

    lots of guests for concert. staff were super friendly and helpful without getting impatient.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    It was a really nice place to stay and the staff are really friendly!
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    I don’t know if it was because the keycards are designed this way or if I just got a busted one; but at least one of my cards wouldn’t let me go to a different floor when I was trying to go and see my friend who was staying in another room. I kept getting stuck going up and down between floors until someone nice would swipe their card for me and press the right floor button. It happened to me more than twice, even when I used the other card. I was pretty confused.

    I got a berry smoothie, pancakes and fruit salad with yogurt for breakfast after my first night and it was lovely! Having breakfast in the late morning with the light coming through the window with the city view in the distance was wonderful.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent location and comfortable stay.
    • Leisure trip
    • Group
    • Superior Room with 2 Double Beds
    • Stayed 1 night

    The lounge and chase in the room was badly stained and needed cleaning.

    Comfortable, spacious and clean room. Beds were comfortable.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Comfortable!
    • Leisure trip
    • Couple
    • Superior King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No extra drinks in the fridge.

    Views and balcony!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Great size family room but Expensive parking!
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Cost of parking was expensive

    Larger size room

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Convenient location and wonderful staff.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    It was $394 for a king room with breakfast. Parking was $46 a night. A lot in comparison to other sydney hotels however, the convenience of being close the Qudos was the perk. The elevators were temperamental and the cards a lot of the time require multiple swipes to work then you often have to help other guests who have the same issue. The room was basic. Mattress was comfortable, pillows lovely. However, I do stress, the room was very basic, only one little milk in fridge. The fridge was also dripping. The phone plug was faulty and the clip keeping it in actually doesn't click in. TV was also temperamental and remote frequently decided to not work. Size was good with plenty of spaces for luggage and desk area. Bathroom was clean and tidy.

    Check in was a quick and simple process. Staff were attentive and helpful. The breakfast was fabulous. Check out was fast and easy.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Convenient
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Expensive

    Location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Overall pretty good experience other than a few things
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room had red stains on the carpet, Bathroom door did not lock properly and the windows couldn’t shut all the way once you open them because the handles we’re not attached proper

    It was easy check in-check out experience. great location. great staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Our stay was great, we will be back.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 King Bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Well when I checked out they said I didn’t pay for breakfast when I did straight after eating in the restaurant and had to show my receipt because it was showing on his computer that I didn’t pay 🙁

    Location, it’s clean and friendly

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Convenient for why we were there, bug also a little cramped.
    • Leisure trip
    • Family with young children
    • Superior Suite with 1 King Bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bigger family friendly rooms with a minimum of 3 beds would have been better.

    Friendly professional staff and great location for why I was there.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    We would stay with Accor Hotels' Novotel again because we have always been happy with them.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights

    We suspect the Sydney Royal Easter Show attendees pushed staff's workload to its limit.

    Location was reason for booking. Room, bed good. Near lift was great for us.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Nice and clean. Not good value over Easter.
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 9 nights
    • Submitted via mobile

    Lock on door did not work - reported twice was not repaired. Lifts and carpark very tired.

    Close to olympic park

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 2 nights

    No mini bar. Having bottles of water available in the room at least would have been good.

    Beds were very comfortable. Room was very clean.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Clean tidy rooms, comfortable for what we needed.
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 4 nights

    Shower ran into bathroom, leaving floor soaking wet. You had to turn the shower head to the wall which didn't leave much room to shower under. Bathroom also needed ventilation.

    Nice Comfortable beds, room was tidy. Sufficient for what we needed.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Fantastic location for what we needed
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Not being able to pre-book a parking spot especially when the Easter show was on as well

    We were attending a concert at Qudos bank arena. Hotel was an easy walk to and from the venue

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    For such a busy weekend with a lot on the reception staff were very friendly
    • Couple
    • Superior King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The food was not great, we got the breakfast, paid $86 and I ate a few pieces of toast and some cereal because the scrambled eggs were cold and not cooked properly

    The staff were friendly and the balcony was nice, small, but nice and had a great view

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    It was great overall
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The car parking situation but it was quickly rectified by the concierge & the staff were lovely

    The room, staff, food & overall stay was amazing

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Long waits at check in and check out more staff would be good during busy periods

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Having to climb into a large bath to shower

    Access to the RAS

    Stayed in March 2024

Showing 1 – 25

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