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Reviews of Synergy Broadbeach - Official

2729 Gold Coast Highway, Broadbeach, 4218 Gold Coast, Australia

#266 of 908 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 1261 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staff were friendly and helpful

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Met our needs for the weekend
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    Bed's were not that comfortable - the double bed was 2 single beds moved together

    Room was good size, very neat and tidy, great location.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Fabulous apartment .... shame about the wifi.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    WIFI!!!!! It was pretty much non existent in the building, including the reception area. We were able to access the internet for short periods only (less than 5 minutes), then it would drop out. We made our concerns known to Reception staff and was duly visited by the building's Maintenance Person. After a couple of days we were advised it was an issue with the wifi frequency within the building, and there was nothing that could be done. In today's 'online' climate it is essential for most people to have access to a good internet connection. As we were from NZ, our "mobile data" package was limited (and costly if we went over our allotted ceiling) and therefore was not sufficient to cover our needs. The wifi at Pacific Fair was far superior!!

    The apartment was modern, well equipped with full kitchen and laundry facilities and was very spacious. The view was excellent, faced north towards Surfers but we also had a view of the sea to the east and canals and hinterland to the west. The balcony was a good size with quality furniture, and the apartment was quiet (no neighbour noise etc, and as we were on the 20th level therefore there was minimal traffic noise, apart from the odd fire engine going past). The staff were friendly and very helpful. I would give the property 5 Stars for everything except the wifi, which was well below an acceptable standard for a property of this age and quality.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Very quite and clean

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Fabulous apartment in an awesome location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Location was fabulous, and Loved the size of the apartment.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    It's my go to place to stay on the coast
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Great location, super efficient and friendly staff. As always, very clean facilities and environment.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Proximity to convention centre for event was fantastic. Free on site car parking. Room was quiet & comfortable. Full size fridge & washing machine. Two full size bathrooms. Easy walking distance to the beach, restaurants & pacific fair.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    7.0
    Great location near shops and public transport
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pool not super inviting

    Great location.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Bed in main bedroom requires replacement, horrible sleep across multiple nights was the only downside of our stay

    Room was fantastic, location was great, easy to find and very clean

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    We will be back. We had a wonderful, memorable stay and made lasting memories here.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    The spa was not working and we could have used a drying rack for our clothes and towels. The underground carpark was a bit of a cuffufal as I could not check out and hand back the key until after I had driven out. This would not be as big an inconvenience as it was if we did not drive a large car (as we could not fit through nor park in the loading space at the foyer entrance, we needed to drive out to a side street, find a park and walk back to entrance to hand key over and check out. Overall, however, these inconveniences were minor and the experie4nce with this hotel was very good. We will return.

    Excellent location with lots of quality dining close by on foot. The tram stop is at your doorstep. Beds and pillows were great and the view was lovely.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The apartment was exactly as it was as shown in the photos. Clean and tidy. Close proximity to the beach and shops!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It would be great if clean towels were offered during our stay for the week. We reused the towels all week. No option for breakfast

    Size of the room and location was great.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Quiet Comfy Location perfect
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    Nothing

    Like staying here.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    low price, comfortable, good view
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    the swimming pool, gym and spa facilities, and its location.

    Stayed in January 2024

  • Reviewed: 10 February 2024

    9.0
    Staffs are patient
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staffs are really friendly and patient. We arrive late but they have really clear instruction. THANKS A LOT!!!

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    For a 3 nights stay , more towels would've been more appropriate

    Excellent location

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness

    Location

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Very memorable and comfortable stay . Close to facilities and tram station. Very ideal.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Very convenient spacious and family friendly Apartment.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Great location easy to get around
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Perfect location for event at goldcoast exhibition centre right across the road, 2 bed apartment was perfect for needs.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    great comfortable room
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Good place for holiday. Very convenient
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Wifi only access was on the room. Would be nice if wifi access is all.around the apartment. Parking was not always available

    Room was neat

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    No air-conditioning in bedrooms. With morning sun they can get very hot.

    Location. Good value

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights

    The air conditioning units in the bedrooms were faulty. They made a loud vibrating noise at regular intervals so we were unable to have the units on whilst asleep as they keep us up at night. Even when the units were off they would vibrate occasionally also waking us up from our sleep. This was very disappointing as we were not sufficiently rested and didn't have the energy to do all the activities we wanted to during our stay.

    The location was great, the rooms were clean. There was lots of space.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Overall very nice stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    No tissue box toilet roll were low quality TV didn't have YouTube channel it was quite old one bathroom got locked accidentally and when someone came up to give the keys that lady was very rude

    Location was excellent and apartment was clean and spacious

    Stayed in January 2024

Showing 1 – 25

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