Reviews of Terrigal Pacific Coastal Retreat 4 stars
224 Terrigal Drive, 2260 Terrigal, Australia
#7 of 23 hotels in Terrigal
Guests' ChoiceReview score
Based on 821 hotel reviews
8.8Score breakdown
-
Cleanliness
9.2
-
Comfort
9.2
-
Location
8.9
-
Facilities
8.9
-
Staff
9.4
-
Value for money
8.6
-
Free WiFi
7.8
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 25 April 2024
Clinton
Australia2 reviews8.0“Would gladly book again.”- • Leisure trip
- • Family with young children
- • Poolside Studio
- • Stayed 1 night
- • Submitted via mobile
Ol mate could improve his customer relations but the lady was delightful.
Good value for money. Central.
Stayed in April 2024
-
Reviewed: 21 April 2024
Nathan
Australia6 reviews9.0Superb- • Leisure trip
- • People with friends
- • Studio Apartment
- • Stayed 2 nights
- • Submitted via mobile
The staff, the rooms, the beds & the pool
Stayed in April 2024
-
Reviewed: 18 April 2024
Samir
Iraq3 reviews10Exceptional- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 1 night
- • Submitted via mobile
Very nice and very clean and close to the beach and shops The staff there is very friendly and nice people I would like to thank them all for their hospitality
Stayed in April 2024
-
Reviewed: 16 April 2024
Abigail
Australia12 reviews9.0Superb- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 4 nights
We had such a lovely stay - really comfortable in our room, pool area was well kept and very relaxing. Its also well located with the beach and town only a few minutes away. We worked from our room one day and WiFi was great. Would definitely stay again.
Stayed in April 2024
-
Reviewed: 9 April 2024
Ian
Australia17 reviews10“We have never been to Terrigal but will definately return”- • Couple
- • Studio Apartment
- • Stayed 4 nights
- • Submitted via mobile
It was lovely and clean and very comfortable
Stayed in April 2024
-
Reviewed: 8 April 2024
Kellie
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Poolside Studio
- • Stayed 2 nights
- • Submitted via mobile
room was spotless staff was so friendly
Stayed in April 2024
-
Reviewed: 3 April 2024
Philip
Australia8 reviews9.0“Great location, nice hotel rooms and terrific staff”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
Not enough parking spaces, forced to park on main road??
Nice pool area, well maintained and relaxing environment
Stayed in March 2024
-
Reviewed: 24 March 2024
Guenter
Austria53 reviews2 helpful votes9.0“Awesome, very relaxing vacation!”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 4 nights
- • Submitted via mobile
The manager was really nice and the whole complex with the beautiful pool made it a worthwhile stay
Stayed in March 2024
-
Reviewed: 20 March 2024
Mentie
Australia10 reviews9.0Superb- • Leisure trip
- • Group
- • Loft Apartment
- • Stayed 1 night
Comfortable, clean and everything you need was there.
Stayed in March 2024
-
Reviewed: 14 March 2024
Deb
Australia1 review8.0“Lovely apartments within walking distance to terrigal Main Street. Great heated pool”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
Sadly, where our apartment was you could hear a lot of traffic noise from the main road so was difficult to get to sleep. If I were to stay there again I would ask for an apartment at the back. The outside lights are also quite bright and as the curtains don’t quite meet, again my suggestion would be to have the outside lights dimmer at a certain time, say 8pm The only other thing I would note is again, the apartment we were in was close to the bar-b-q area and you are allowed to use that area until 9pm which again, if you have small children is a nightmare trying to get them to sleep when other guests are having late barbys. The soundproofing isn’t the best. My suggestion to the owners would be to close that area at the same time as the pool - 8pm.
The apartment was very spacious and had everything one would need. The pool was really lovely and thankfully heated so we could actually use it Location was right opposite a park which was great for littlies and great coffee in the little cafe there. Ray on reception was fantastic, her customer service is brilliant. The owner is also very nice and courteous. Approx 15 minute walk into town where there are heaps of restaurants. You can also drive but 2 hour limit in car park so walk if you can.
Stayed in March 2024
-
Reviewed: 13 March 2024
Ross
Australia14 reviews8.0“A Terrigal gem.”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
The room was well equipped and even had a small stovetop.Bed was very comfortable and the balcony overlooking the excellent pool was great for a pre dinner drink.Apart from the bathroom which was slightly older in style the room has been refurbished and looked and felt clean and modern. About a 10 minute walk to the main shop and restaurant area and a handy cafe directly across the road .Would definitely stay here again on future trips.
Stayed in March 2024
-
Reviewed: 7 March 2024
Ida
Australia20 reviews1 helpful vote9.0“Great stay in Terrigal!”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Upstairs rooms were great for us but not so much for my elderly mum, but we managed. Not sure I remembered to ask for 'no steps'!
Great convenient location near amenities, spacious and clean.
Stayed in March 2024
-
Reviewed: 6 March 2024
Ann
Australia30 reviews1 helpful vote8.0“Outlook over the pool is nice & apartments are lovely. Staff were lovely.”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
- • Submitted via mobile
The first night we were there a group were noisy & didn’t stop till after midnight. Smoking on balconies which means we stay inside.
Very good bed. Clean room & well equipped kitchenette. Comfy lounge
Stayed in March 2024
-
Reviewed: 6 March 2024
Susan
Australia5 reviews9.0“Very cool design with apartments around the pool.”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 1 night
- • Submitted via mobile
Nothing to complain about.
We didn’t have breakfast.The location was great close to Terrigal Beach, shops and hotels.Also we went to Avoca for a music night at the Avoca Theatre.
Stayed in March 2024
-
Reviewed: 1 March 2024
Sandra
United Kingdom4 reviews9.0“Excellent vacation”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Comfortable beds. Clean & spacious. Staff excellent Pool heated!
Stayed in February 2024
-
Reviewed: 29 February 2024
Olivia
Australia6 reviews10“Relaxing…will stay again”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The pool area was gorgeous lots of spaces to sit and chill. The temperature was also perfect 👌
Stayed in February 2024
-
Reviewed: 26 February 2024
David
Australia1 review10“Really enjoyed our stay, haven't stayed at Terrigal for many years”- • Leisure trip
- • Family with young children
- • Studio Apartment
- • Stayed 4 nights
The location was excellent, staff very friendly and it was an easy walk to Terrigal shops
Stayed in January 2024
-
Reviewed: 26 February 2024
Sue
Australia8 reviews8.0Very good- • Leisure trip
- • Couple
- • Poolside Studio
- • Stayed 2 nights
- • Submitted via mobile
The bathroom could do with mould killer Shower was very mouldy It needs some maintenance
The staff were lovely
Stayed in February 2024
-
Reviewed: 25 February 2024
Ugur
Australia1 review10“We loved our weekend getaway, it was a beautiful place to stay for my daughters birthday!”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
We were very excited for the spa, however it was no longer open after covid.
We liked the location as it was perfect, close to the beaches, cafes, shops &… We loved the beautiful atmosphere in the poolside and the lovely colours in the rooms we stayed in made it a cosy place to relax with family. We would definitely recommend this place to family & friends!!
Stayed in February 2024
-
Reviewed: 22 February 2024
Belinda
Australia2 reviews10Exceptional- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
- • Submitted via mobile
Absolutely Beautiful relaxing enjoyed the stay
Stayed in February 2024
-
Reviewed: 21 February 2024
Paul
United Kingdom12 reviews10“Short break on the coast”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
- • Submitted via mobile
All good
Beautiful location,very tranquil,lovely pool
Stayed in February 2024
-
Reviewed: 19 February 2024
Nenad
Australia20 reviews8.0Very good- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 2 nights
- • Submitted via mobile
Room gets a bit hot even with air con on and the bathtub shower is to small.
Friendly staff, nice big room. The pool is great area to unwind. About 10 minutes walk from beach and main strip.
Stayed in February 2024
-
Reviewed: 13 February 2024
Stevecheryl
Australia25 reviews1 helpful vote8.0“Quite happy with our stay . Good location”- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 3 nights
- • Submitted via mobile
No lift
Great location Good size room
Stayed in February 2024
-
Reviewed: 12 February 2024
Barry
Australia5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 3 nights
- • Submitted via mobile
Shower in bath not good, but manager tried to make things easier. Still not a preferred option
Stayed in February 2024
Guests also reviewed these properties:
-
De Guldenberg 's-Hertogenbosch HelvoirtHelvoirt, Netherlands
-
-
Hollywood La Brea InnLos Angeles, USA
-
Hotel Casa SOMERSCALESValparaíso, Chile
-
New World HotelTaipei, Taiwan
-
La Felicita 7Schluchsee, Germany
-
KP Mountain BeachPran Buri, Thailand
-
Waratah Stay - A boutique experienceMelbourne, Australia
