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7 Mallana Street, Surfers Paradise, Surfers' Paradise, 4217 Gold Coast, Australia
11 August 2015
눉The second bedroom wasn't in use it was being decorated. We went in as we could hear a loud noise & there was a loud fan on presumably drying the wallpaper. The carpet was loose, the fan was blowing hot air under it. We then left the room & couldn't get back in as the door had locked & we didn't have a key for the door. I phoned reception out of hours at approx 15.30 staying my concerns that the fan was very noisy, the hot air blowing under the carpet was a fire risk & also this situation could have been very dangerous if we had small children with us - they could have easily got locked inside with the balcony door wide open. We were told that the manager was off site & that a message would be left to ask her to come in & turn the fan off. Nobody came & the fan was on all night (hence why we didn't get any sleep). Also the apartment wasn't as clean as I would expect. There were hairs & food stains in the kitchen & the bed sheets had a food stain on which had been covered by a pillow.
눇The location is perfect, the view of surfers paradise (especially on a night) was amazing from the balcony & spa bath.
9 August 2015
눉Rooms are starting to look a little dated and a couple of tiles in the kitchen were coming off but apart from that it was a great room
눇The big spa and location is nice and quiet
4 August 2015
눉It was a dive
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