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  5. Reviews of The Mouses House Rainforest Retreat

Reviews of The Mouses House Rainforest Retreat This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2807 Springbrook Road, 4213 Springbrook, Australia

#2 of 10 hotels in Springbrook

Guests' Choice

Review Score

Based on 94 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    Serene, tranquil and romantic setting
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t think of anything

    Loved how the fireplace was all set up and ready for easy lighting. The soft playing music when you enter and the dim lighting just sets the mood. The tranquility of the stream and rainforest and the chalet being nestled amidst it.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a strong musty/damp smell (though I imagine that's hard to avoid in such a damp environment and after there had been so much rain around. Also, the website didn't make it completely obvious that the only food available was the self-cook hampers that needed to be purchased in advance (and there are no supermarkets etc anywhere nearby). Fortunately the staff member was gracious enough to prepare a BBQ hamper last minute, and I am very grateful for that.

    Location was stunning. The cabin was a secluded getaway in the middle of the rainforest with a rushing creek right by the deck.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The tennis racquet and balls provided were barely usable, and the bikes weren't in good condition. We enjoyed our stay otherwise when not using those features.

    Quiet and peaceful, we had a lovely time relaxing here. The breakfast which you can order was also great and there are many places to visit nearby. There is also an electric car charger here which we were able to use to top up and explore the area without stress.

    Stayed in December 2023

  • Reviewed: January 29, 2024

    9.0
    A wonderful stay in a beautiful setting.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The lodge was lovely with wonderful views of the forest. It was comfortable and well equipped. Wayne was extremely helpful and friendly.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    10
    What more can we Ask , Amazing is not just a word , this is it
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night

    The Mouse House resort nestled in the rainforest is a true gem. The staff's warmth and courtesy elevate the experience to unparalleled heights. The surroundings are breathtaking, with lush greenery enveloping the entire resort. From the moment we arrived, we knew we were in for something special. Every detail, from the accommodations to the amenities, exudes excellence. It's not just a place to stay; it's an oasis of rejuvenation. Our time here has left us utterly refreshed and enchanted. Without a doubt, we've never encountered such a remarkable retreat.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Beautiful, cosy cabin and enjoyable experience.
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Smell in bedroom (animal urine?/damp) could use some air fresheners to combat musty smell. Kitchen knives and scissors blunt to use.

    Location, view of stream, style of cabin, wood burning fireplace.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    AMAZING
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The house was full of positive energy... we were left speechless

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Great place to disconnect & charge your batteries.
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Meet expectations.

    Living among the rainforest & nature.

    Stayed in January 2024

  • Reviewed: December 5, 2023

    8.0
    An fantastic relaxing break
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted from a mobile device

    The amazing individual houses, the wood burning stove and personal service from the owner. So lovely to have a tea pot and a well equipped kitchen

    Stayed in November 2023

  • Reviewed: November 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The location.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 3 nights
    • Submitted from a mobile device

    The sauna and ice bath were great, the accommodation was awesome, we will be back next yr

    Stayed in November 2023

  • Reviewed: October 11, 2023

    10
    For a single night stay we felt like it was much longer, so relaxing.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night

    Would have liked to have been advised that there was a road closure on one of the main roads into Springbrook. The second bedroom was up a very steep ladder.

    The setting in the rainforest is stunning. Our Chalet, Grumpy, had a beautiful natural water feature straight off the deck. There is heaps of space between chalets. Lovely comfortable bed and incredible spa bath in gorgeous setting. Fabulous kitchen set up.

    Stayed in October 2023

  • Reviewed: August 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights

    Absolutely wonderful retreat. We stayed in Bashful chalet. Such a sweet, cozy, homely chalet. Such thoughtful attention to detail. Extra blankets, fire wood provided, iPad, good quality bbq, tv in both rooms, not to mention the spa bath and the stunning scenery in the Forrest. If you want a real log cabin, cozy experience I can’t recommend it enough. Also, management/ owner so helpful and friendly.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely amazing! Well worth the drive even for a one night stay. All facilities (kitchen, bathroom, spa bath and bed) exceeded expectations. If the fireplace and aircon aren't enough to keep you warm the heated bed is perfect! Can't wait to go back.

    Stayed in July 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    quiet secluded area, and private, 1 night is not enough

    Stayed in May 2023

  • Reviewed: March 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing I didn't like.

    The solitude of the cabin.... it was so peaceful. Especially the sound of the stream right beside us. We had the best sleeps of our lives whilst there

    Stayed in March 2023

  • Reviewed: March 15, 2023

    10
    Best stay ever
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Everything the location the views just beautiful

    Stayed in March 2023

  • Reviewed: March 3, 2023

    10
    Loved it. Will definitely come back and recommend to others
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    cosy , cute little chalets, loved the spa location in the Snow White chalet, tidy and clean. Has everything you need inside

    Stayed in March 2023

  • Reviewed: February 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful stay, beautiful place

    Stayed in January 2023

  • Reviewed: February 16, 2023

    9.0
    Top notch loved it see u again.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Top notch loved it see u again.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    entertainment system really needs upgrading, very slow , remote control as well very slow

    location, set up, amenities, vibe

    Stayed in February 2023

  • Reviewed: January 22, 2023

    10
    Beautiful place 😍
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Great place to stay if you want to escape city life...

    Stayed in January 2023

  • Reviewed: December 15, 2022

    10
    Perfect romance
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautiful environment, walking to the cabin was like entering into a storybook, the cabins nestle into the rainforest and border the brook. Nothing to hear except the brook and the birds. The cabins are well appointed, with all you need to stay. The lighting accentuated the spa and bathroom.

    Stayed in December 2022

  • Reviewed: December 9, 2022

    10
    If you want time with your partner and nature, the Mouse’s House is where you should go.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    We loved that our cabin was totally private and that we did not hear or see other guests because of the way the houses were facing. Eating areas and bathrooms faced directly into the bush away from other people. When using the spa bath, we opened up the glass doors and felt like we were bathing in amongst the trees. Everywhere you looked, through every window, every door, it was green- tree filled green.

    Stayed in December 2022

Showing 1 - 25

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