15 Aurelia Street, Toongabbie, 2146 Blacktown, Australia
#7 of 8 hotels in Blacktown
Guests' ChoiceBased on 417 hotel reviews
6.2Cleanliness
6.9
Comfort
7.0
Location
7.5
Facilities
6.5
Staff
7.9
Value for money
7.2
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 February 2024
C
Australiabathroom
room
Stayed in February 2024
Reviewed: 1 February 2024
Naveed
QatarBath room
Location
Stayed in January 2024
Reviewed: 8 January 2024
Paulina
PolandThe toilet and shower was in really poor condition, hotel is smelly and it's above really busy pub and bottle shop. We booked it for NYE, cause it was available and cheap,
It's cheap and it's so close to the train station
Stayed in January 2024
Reviewed: 12 December 2023
Finlayjonah
AustraliaOne toilet for so many rooms
Good staff and cleanliness
Stayed in December 2023
Reviewed: 8 December 2023
Matt
Australiano sink - no ensuite nor WC... its down the hall - common WC bathroom for all guests..
good clean simple room with tv and ac & window & door & table and tea and coffee making facilities - no sink - no ensuite nor WC... its down the hall - common WC bathroom for all guests..
Stayed in November 2023
Reviewed: 7 October 2023
Jo
AustraliaCigarettes smell
The staff were amazing
Stayed in October 2023
Reviewed: 12 September 2023
Robert
Australia1 shower!
Didn't know there was breakfast, location.
Stayed in August 2023
Reviewed: 27 August 2023
Ken
AustraliaThe road noise was loud in the room the window couldn't be opened as it was broken and the remote for the air con only partially worked
It was clean and close to the railway station there is a restaurant in the pub although I didn't use it .
Stayed in August 2023
Reviewed: 19 August 2023
Troy
Australiano parking price online was different to price paid will not use booking .com again
nothing
Stayed in August 2023
Reviewed: 4 August 2023
Munro
AustraliaThe fridge did not work Air-conditioning had a horrible musty smell if turned on . Cockroaches in the room
The staff downstairs in the bar were lovely and friendly
Stayed in July 2023
Reviewed: 20 July 2023
Khan
AustraliaNo bathroom inside the room. You have to walk out to go to the bathroom and it's shared.
Small room with affordable price
Stayed in July 2023
Reviewed: 25 June 2023
Kearn
Australiabed too hard. sleepless nights
Stayed in June 2023
Reviewed: 21 May 2023
Dianne
AustraliaThe bathrooms need renovating. There is only one shower, and a bath which is unnecessary. I’m the one shower there is no where to hang anything.
Stayed in May 2023
Reviewed: 14 May 2023
Marie
AustraliaThere was no clothes hanger at all. Only one chair. Not even a small mirror in the bedroom. They have only one female shower to share with 10 other rooms. Could use an upgrade.
The room was spacious and carpet was clean. Complimentary water bottles.
Stayed in May 2023
Reviewed: 9 May 2023
Hamish
AustraliaProviding a washcloth would have been nice.
Convenient location and value for money.
Stayed in May 2023
Reviewed: 14 April 2023
Shivam
Australianothing
nothing
Stayed in April 2023
Reviewed: 1 March 2023
Stuart
Australiaa bit noisy
simple clean
Stayed in March 2023
Reviewed: 26 February 2023
Julie
AustraliaDidn't enjoy going out of the room to go to the toilet and shower, but the facilities were clean.
Nice room, Beds were comfy, quiet, didnt hear any excessive noise. Staff were friendly.
Stayed in February 2023
Reviewed: 3 February 2023
Paul
AustraliaI could not get to my car early in the morning because the gate was closed and I thought it was locked. Later I discovered that you could push the gate open. It would have been good if somebody had told me that this was so.
Stayed in January 2023
Reviewed: 12 January 2023
Cuthbert
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 January 2023
Bianca
AustraliaFirst we were not allowed to check in due to pub security reasons and early closing on Sunday, still 1.5 hours before end of check in time. After contacting booking.com it worked for check in. Staff very friendly at all. Lots of big cockroaches outside, only seen one in the shower, nothing in the room. Would say could happen, but still not a good feeling. Nothing in the room. One of the two toilets flush didn't work, water running all night. Fridge in the room didn't work.
Good beds, very clean, close to station and supermarket, great wifi and aircondition.
Stayed in January 2023
Reviewed: 13 December 2022
Barry
AustraliaWould have liked a chair in the room
Location, value, access.
Stayed in December 2022
Reviewed: 30 October 2022
Achutha
AustraliaThat there is no attached wash was a surprise. The bath area has no shelves/cloth hangers or a proper place to store fresh clothes. We had to do it over the bin.fulcrum doors further cramped the space. There was no way to come out with dry feet. The tissue role dispenser in toilet was broken and required replacement. There was only one mirror and hand wash sink with no place for placing a towel or shaving equipments. Can be improved easily. That washroom is common should be clear in the first place. Thank you for your patience .
Location
Stayed in October 2022
Reviewed: 13 October 2022
Christian
AustraliaA fight in bar area and Bathroom too old and not suitable to handle so many rooms. Needs a makeover to improve image.
Friendly staff . Comfy beds.
Stayed in October 2022
Jyväskylä, Finland
Hamburg, Germany
Westminster, USA
Vitebsk, Belarus
Rajnochovice, Czech Republic
Paris, France
Tignale, Italy
Vanamõisa, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content