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23 Ferny Avenue, Surfers' Paradise, 4217 Gold Coast, Australia
11 July 2015
눉The bathroom wasn't the cleanest grout between tiles needed a good scrub and there was a bit spill mark on the wall which was quite large.
눇I thought the location was great and rooms had everything we required.
11 July 2015
눉hand marks all over mirrors and Windows, draw handles dirty, shower was v.stained, horrible plastic coverings over all surfaces and worst bed ever! So hard.
눇The location was great and the pool area was well designed.
9 July 2015
눉advertised undercover parking, but very difficult to find a spare parking spot as most reserved - but not ours! unable to access to visitor car park on arrival as advised, so wasted almost an hour trying to get a park. No-one available to answer calls after hours at times - there was a call centre, but difficult to get through to, and they could not answer all queries. Freezer defrosted and ruined our food - they just said it would be reported! Staff on reception OK and quite pleasant but not very knowledgeable and not very helpful
눇close to great range of shops and cafes/restaurants
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